DC Rock!!!! Working with DC was an absolute pleasure! DC is very friendly, and goes out of his way to help you. He never made me feel pressured to make a decision. I highly recommend you talk to DC if you are considering trading your car, buying a new or previously owned vehicle.

Lied to and Cheated out of Money I am a pediatric nurse working 60 plus hours aweek a veteran and a senior who was a victim of shady ? Illegal dealings by Eastern Automotive in Frederick, MD .They took back vehicle, still have my down-payment 2,500 and my trade in with UNSIGNED title.This was not due to a decline from finance company ,but because finance company during welcome and contract review made me aware of undisclosed to me charges on my contract. They advised if I didn't want services to tell dealership as not dependant on loan.I did and they refused to cancel or remove from contract and called me a liar threatened police and 3 large men came and took vehicle saying I had no right to car.I am going thru alot Ive had to rent a car to get to work. I am so stressed and still not understanding why this happened or how it was legal, as I had tentative approval from other finance companies as well and told them that if only they removed 4638 in services unneeded not told about. They refused to negotiate were rude and threatening and since they took vehicle Ive heard northing from dealer or the customer service office that promised help.My ?about my trade went unanswered as did my request for refund, I have hired an attorney and filed several complaints, but this is and has been one of the worse experiences of my life. I had the vehicle 9 days but have paid insurance on it for a month.

Mr Devan Young made the experience with… Mr Devan Young made the experience with buying a car with my son exceptional great. He was very knowledgeable about cars and was not the type to just want your money. I would send anyone I know and telling anyone if you need or looking to buy a car he is your man. I wish I could give him more than 5 stars. Just joyful experience.

I had the best car buying experience… I had the best car buying experience here at Easterns. I came in and Anthony Kha greeted me promptly and took care of me. I came in with the intent of buying a mustang and i went home a new mustang owner. He went above and beyond by buying me water several times and making sure I was comfortable the entire time. He even checks on me to this day making sure the car is everything I wanted. He alongside his manager Kevin and the entire staff were tremendous.

Easterns Auto award winning customer service! Easterns Auto customer service is phenomenal! On August 9th, 2022, I made my second purchase through the dealer on RT40 east in Baltimore. My Customer Advisor and Product Specialist was Darryl Mayzck. Darryl assisted me every step of the way through vehicle trade-in, and new vehicle financing while explaining thoroughly every step of the process. I wasn't hassled to purchase anything other than what I came to get.....2020 Charger RT (Hemi of course :-) ). Most importantly, Darryl was instrumental with assisting me to make sure that I could afford the payments. I will continue to utilize Easterns and refer people that are interested in a vehicle purchase. Very clean environment, knowledgeable, personable and very friendly staff! I couldn't give anything less than 5 stars! Thank you Easterns!!....... a million thanks to you Darryl!