I haven't had a satisfying answer to… I haven't had a satisfying answer to where my parts are since April 4. No one returns calls or emails. I really need to speak to someone in charge.

I went to the local dealer where I… I went to the local dealer where I purchased my UV and was told I should just go to a hardware store and buy a piece of rubber hose and make my own part because it would take at least 6 weeks to get the part if I ordered it. To my wonderful surprise I received the part in 2 days. I can hardly wait to share that information with the dealer.

Packages arrived very timely and was… Packages arrived very timely and was easy to install. The only reason I did not give 5 stars is because it had no instructions with it, luckily is was fairly easy.

I HAVE ENJOYED WORKING WITH YOUR… I HAVE ENJOYED WORKING WITH YOUR COMPANY, I WAS ABLE TO GET AWESOME ADVICE ON ODERING THE PART I NEEDED. ONLY THING I WOULD SUGGEST IS WHEN ODERING PARTS PUT THE YEAR IN THE ODER LIST. OTHER THEN THAT I HAVE NOTHING BUT HIGH REGUARD FOR YOUR OUTSTANDING SERVICE

Shipping was faster than I expected but… Shipping was faster than I expected but also more than I expected. Also some parts were out of stock, which was frustrating especially seeing the charge for shipping.