TURN AROUND ON ORDER ALWAYS AS PROISED TURN AROUND ON ORDER ALWAYS AS PROISED, PRODUCT PRICE A BIT HIGH COMPARED TO OTHER SITES, SHIPPING AND HANDLING NEEDS ATTENTION. PRIME EXAMPLE LAST ITEM ORDERED OIL SEAL OVER 10 DOLLARS TO SHIP. MONEY I HAVE SPENT WITH YOU, ONE WOULD THINK I MIGHT QUALIFY FOR A DISCONT OF SOME SORT.

Shipping was faster than I expected but… Shipping was faster than I expected but also more than I expected. Also some parts were out of stock, which was frustrating especially seeing the charge for shipping.

Horrible time getting correct parts Horrible time getting correct parts, horrible time getting paid for the deal they cut on flooring machines we took from another dealer that stopped carrying them. Parts mix ups, fails to send call tags to return parts sent in error then charges us shipping to resend a part they sent in error. Our confidence toward this company falls daily. This total mess of a company never fails to disappoint on one level or another whether it's warranty, products, service or parts.

Great people with a great attitude Great people with a great attitude. No matter the situation they will make sure things get done. As a Dealer we are very happy with the support we get at all levels. No matter the situation we have always got it taken care of.

I went to the local dealer where I… I went to the local dealer where I purchased my UV and was told I should just go to a hardware store and buy a piece of rubber hose and make my own part because it would take at least 6 weeks to get the part if I ordered it. To my wonderful surprise I received the part in 2 days. I can hardly wait to share that information with the dealer.