When I called for assistance When I called for assistance, the knowledge of the tech helped in ordering the right Turbo charger for my Freightliner. Also the shipping was faster than anticipated, so my truck was only down 3 days which could have been longer. The pricing was about 50% below what the dealership was asking, and so far there is not one problem with the turbo charger.

Sold me a bad turbocharger Sold me a bad turbocharger. They were fine with an exchange (No chance I'll be doing that!) or a refund. However, now I'm stuck with a labor charge for a turbocharger that's no good and possibly caused more damage. They said they don't cover labor but they'll sell you a bad part. Go figure. I'd like to say I'll never buy another turbocharger from them again but what's the chances that I'll ever need one again anyways. So my only recourse is to warn others. Very expensive lesson learned!!

Bought the Turbocharger Pro brand turbo… Bought the Turbocharger Pro brand turbo for under $200 for my 2002 Saab 9-3 SE, which is the high output turbo model. This turbo is usually harder to find and more expensive. I already spent too much rebuilding this car and didn't want to spend a lot on a new turbo. One year and 14,000+ miles later the turbo is still going strong. Unfortunately, I don't think they have anymore of these turbos.

Ordered a Turbocharger CHRA which was… Ordered a Turbocharger CHRA which was not an exact fit. Need to improve their selection specifications for that vehicle. Executed a very "No Hassle" return. Then purchased an after market inter-cooler which fit perfectly. They were very good to work with.

I ordered a turbo that they didn't even… I ordered a turbo that they didn't even have in stock even though their website said they had 10+ in stock. I never received a phone call or email to let me know this. After contacting them they were very apologetic but couldn't explain why their website said they had my turbo in stock when they really didn't. They were quick to refund my money after 2 phone calls. Very disappointed with them and will never use them again or recommend them.