First Class Company From start to finish, my interaction with Zoomi has been nothing short of excellent. Thanks for making things so easy. You have a customer for life!

I am writing to express my…worst experience with Zoomi I am writing to express my dissatisfaction with the services provided by Zoomi, the warranty company for my vehicle. Unfortunately, my experience with them has been far from satisfactory, and I believe it is crucial to share my concerns. Upon purchasing the warranty, I was given assurances that turned out to be inaccurate, and I feel misled regarding the coverage I was promised. When I filed a claim for issues with my vehicle, the response time was exceptionally slow, taking a total of five days for Zoomi to acknowledge my claim. The process further exacerbated my frustration when Zoomi informed me that an investigator needed to assess whether the issues were pre-existing before I purchased the warranty. Following the inspection, it took an additional three days for Zoomi to provide feedback. Contrary to my understanding, they denied coverage by asserting that the problems were pre-existing, a claim I strongly dispute. Despite my repeated requests, Zoomi has yet to provide me with the report submitted by the inspector. This lack of transparency is concerning and contributes to my overall dissatisfaction with their service. In summary, my experience with Zoomi has led me to believe that they prioritize sales and monthly payments over honoring legitimate claims. I find their practices to be deceptive, and I caution others considering their services to be aware of the potential challenges when it comes to claim resolution.

Great coverage and great prices! Site is very easy to use and the coverage options are presented in a clear and transparent way. Best prices for extended warranties I’ve seen, and I love that I can purchase online and cancel anytime if I change my mind. Even though the company is young, it’s reassuring to see they’ve partnered with industry experts.

Best car warranty experience ever! The first car warranty company that DIDN’T pressure me into buying coverage! I called to ask questions, and was surprised by the great customer service. They took the time to explain their plans without pressuring me to make a decision on the phone. They also haven’t been spam calling me after our first call like all of the other warranty companies. Great to see a company finally giving people what they want!