FREDERIC LECAILLE
FRI have purchased a Travall Guard pack… I have purchased a Travall Guard pack for a Toyota Corolla Touring Sports (2023 model). The products are very solid, very well designed and adapted to my car. Furthermore the delivey was very fast (3 days, France). My dog now feels very comfortable in my vehicle.
DAVID GG
ESWorth the price Edit: first, i didnt recieve two pieces, i dont understand how they can forget to send the complete pack… anyway, i contact via email, and i didnt recieve any response, but the instagram guy, (thank you… the best) answered me inmediately and solve my problem. Finally they sent me the two pieces. The grilles fit perfectly in my skoda Octavia combi. Worth the price
Edd
GBMisleading delivery times Misleading delivery times! Asks on the website to ensure that someone will be at home to sign for the parcel, which is somewhat normal. What isn't normal is the 1-2 days delivery actually meaning 4+ days and the customer service lady talking down to you like your an idiot for booking time off work for a delivery that hasn't even left the warehouse. Just poor communication. Also having worked in fulfilment it's strange to see a company in 2022 not be able to dispatch a product next working day.
John Merge
GBNo Response When Trying To Return/Exchange Ordered a BMW X5 dog barrier, turns out they have two models for 2018 vehicles, one 2018+ and one 2013 - 2018. I ordered the wrong one and found out when I tried to install. Since then I've called and left two voicemails and sent three separate emails and have yet to receive a response on how I can return or exchange this product. Even stranger is when I call, I get a receptionist and she sends me to a customer service line which continually takes me straight to voicemail.
Jamie
GBCustom guard for 2016 Nissan Rogue I was initially concerned about the cost when ordering but on arrival I can see it's a really well designed product and well worth the money. I am extremely pleased with the design, how it fits sturdily in the boot/trunk and occupies a minimum amount of space. So much better than the cheaper rubbish on Amazon. The only point I would improve would be to label the four attachment parts that have rubber feet on them with arrows for front/rear and "left/right" as the instructions lead me to put it together incorrectly the first time. Oh, and the tracking info didn't work and always reported "There is no tracking available for this shipment." So I dropped one star for these two reasons but the actual product gets 5.