Misleading delivery times Misleading delivery times! Asks on the website to ensure that someone will be at home to sign for the parcel, which is somewhat normal. What isn't normal is the 1-2 days delivery actually meaning 4+ days and the customer service lady talking down to you like your an idiot for booking time off work for a delivery that hasn't even left the warehouse. Just poor communication. Also having worked in fulfilment it's strange to see a company in 2022 not be able to dispatch a product next working day.

No Response When Trying To Return/Exchange Ordered a BMW X5 dog barrier, turns out they have two models for 2018 vehicles, one 2018+ and one 2013 - 2018. I ordered the wrong one and found out when I tried to install. Since then I've called and left two voicemails and sent three separate emails and have yet to receive a response on how I can return or exchange this product. Even stranger is when I call, I get a receptionist and she sends me to a customer service line which continually takes me straight to voicemail.

Definitely 5-star quality and service Definitely 5-star quality and service. We received our cage barrier in good timing with easy to install instructions. We no longer have to deal with a falling pet barrier when traveling or having to adjust. It’s sleek and fitting design is very well done!

Highly recommend I ordered the full tailgate, divider and door for my Jaguar Fpace. Easy to install, with good instructions and fits the boot perfectly. Not cheap but good quality. I placed the order on Sunday evening and it arrived by mid day Tuesday, so very quick. I would recommend to anyone purchasing for an F Pace.

Dont waste your money or time with this… Dont waste your money or time with this product, customer service is terrible and if you do have an issue or dont like the product they make you pay for shipping yourself and say if they dont recieve the return within 14 days they wont accept it. Take some notes from chewy or other companies that have customer service.