No Response When Trying To Return/Exchange Ordered a BMW X5 dog barrier, turns out they have two models for 2018 vehicles, one 2018+ and one 2013 - 2018. I ordered the wrong one and found out when I tried to install. Since then I've called and left two voicemails and sent three separate emails and have yet to receive a response on how I can return or exchange this product. Even stranger is when I call, I get a receptionist and she sends me to a customer service line which continually takes me straight to voicemail.

I probably had bought about 6 other dog… I probably had bought about 6 other dog barriers before I came across Travall, and I am so glad I did! I was reluctant at first to pay the extra money, but it is totally worth it. I love the way it is made specifically for my car and I never have to worry about my dogs knocking it over. It also doesn’t leave marks on the roof of my car like so many barriers do. I would recommend to anyone and wish I would have spent the extra money sooner instead of buying several less expensive versions that total way more than if I had just invested in the first place!

Great product & support Product was delivered timely and in perfect condition. Very well made, quality construction, looks high-end installed. Tight tolerances, good fit. Customer support was quick to respond and help when I mistakenly thought the part did not fit. Would definitely buy again.

Brillinat service, Returning Customer Returning Customer, I purchased the full Gaurd & divide for my Ford Smax which I was very impressed with, Now I have changed my vehicle I need to replace it all again. Angelina from their customer services has been amazing and I have ordered the Guard, Devide & one door. Brilliant service, Email response first class. Thank you again. looking forward to receiving my new order.

PRODUCT QUALITY IS FINE EXCEPT FOR TWO… PRODUCT QUALITY IS FINE EXCEPT FOR TWO SOFT CHEAP SCREWS WHICH STRIPPED WITH HAND PRESSURE WHEN SCREWING INTO INTO PLASTIC. REQUIRED A TRIP TO HARDWARE STORE FOR 2 SCREWS. CHARGE US ANOTHER 10CENTS AND USE DECENT FASTENERS