Ian
GBDont waste your money or time with this… Dont waste your money or time with this product, customer service is terrible and if you do have an issue or dont like the product they make you pay for shipping yourself and say if they dont recieve the return within 14 days they wont accept it. Take some notes from chewy or other companies that have customer service.
Edd
GBMisleading delivery times Misleading delivery times! Asks on the website to ensure that someone will be at home to sign for the parcel, which is somewhat normal. What isn't normal is the 1-2 days delivery actually meaning 4+ days and the customer service lady talking down to you like your an idiot for booking time off work for a delivery that hasn't even left the warehouse. Just poor communication. Also having worked in fulfilment it's strange to see a company in 2022 not be able to dispatch a product next working day.
HMA
GBTravall Guard divider between passengers and luggage/cargo Travall divider between luggage area and passenger compartment seems taylor made for my 2018 Mercedes Benz GLC and a good solution since the manufacturer does not make a similar product, at least not yet. It fits solidly and securely. Installation was not bad, though not entirely intuitive. Luckily, I had watched a YouTube installation video (for a different car) that was more useful than the pictograms that came with my device. So far, I have not had to remove it to carry any large bulky cargo, a task that may be harder than just removing the venetian blind that covers the luggage area. All in all...a good solution when Mercedes does not offer a similar factory product.
Jonathan Richards
GBBrillinat service, Returning Customer Returning Customer, I purchased the full Gaurd & divide for my Ford Smax which I was very impressed with, Now I have changed my vehicle I need to replace it all again. Angelina from their customer services has been amazing and I have ordered the Guard, Devide & one door. Brilliant service, Email response first class. Thank you again. looking forward to receiving my new order.
John Merge
GBNo Response When Trying To Return/Exchange Ordered a BMW X5 dog barrier, turns out they have two models for 2018 vehicles, one 2018+ and one 2013 - 2018. I ordered the wrong one and found out when I tried to install. Since then I've called and left two voicemails and sent three separate emails and have yet to receive a response on how I can return or exchange this product. Even stranger is when I call, I get a receptionist and she sends me to a customer service line which continually takes me straight to voicemail.