Jamie
GBCustom guard for 2016 Nissan Rogue I was initially concerned about the cost when ordering but on arrival I can see it's a really well designed product and well worth the money. I am extremely pleased with the design, how it fits sturdily in the boot/trunk and occupies a minimum amount of space. So much better than the cheaper rubbish on Amazon. The only point I would improve would be to label the four attachment parts that have rubber feet on them with arrows for front/rear and "left/right" as the instructions lead me to put it together incorrectly the first time. Oh, and the tracking info didn't work and always reported "There is no tracking available for this shipment." So I dropped one star for these two reasons but the actual product gets 5.
Trachtenberg
GBNo customer service AT ALL UPDATE: I did finally reach someone via their phone number when I called early in the morning. They sent me a return label. No one reached out to me though as their response states. Their cargo barrier that is supposed to fit the Mercedes GLS450 (2019) doesn’t. But instead of answering their phone or emails they request before you return something, they completely ignore. I loved my Travall for my Jeep, but because customer service is non-existent, BEWARE
Jonathan
GBSent a request for some product… Sent a request for some product information via the online form. 2 weeks later nothing. I’ve bought 2 dog guards - both excellent, but not sure why a simple request for information couldn’t be picked up.
Ian
GBDont waste your money or time with this… Dont waste your money or time with this product, customer service is terrible and if you do have an issue or dont like the product they make you pay for shipping yourself and say if they dont recieve the return within 14 days they wont accept it. Take some notes from chewy or other companies that have customer service.
FREDERIC LECAILLE
FRI have purchased a Travall Guard pack… I have purchased a Travall Guard pack for a Toyota Corolla Touring Sports (2023 model). The products are very solid, very well designed and adapted to my car. Furthermore the delivey was very fast (3 days, France). My dog now feels very comfortable in my vehicle.