Brillinat service, Returning Customer Returning Customer, I purchased the full Gaurd & divide for my Ford Smax which I was very impressed with, Now I have changed my vehicle I need to replace it all again. Angelina from their customer services has been amazing and I have ordered the Guard, Devide & one door. Brilliant service, Email response first class. Thank you again. looking forward to receiving my new order.

Misleading delivery times Misleading delivery times! Asks on the website to ensure that someone will be at home to sign for the parcel, which is somewhat normal. What isn't normal is the 1-2 days delivery actually meaning 4+ days and the customer service lady talking down to you like your an idiot for booking time off work for a delivery that hasn't even left the warehouse. Just poor communication. Also having worked in fulfilment it's strange to see a company in 2022 not be able to dispatch a product next working day.

Perfect dog guards! I have now used Travall on 3 separate occasions- one for my VW Golf, one for my mother in laws Vauxhall Mokka and another for my newly purchased Skoda Superb. On each occasion, I’ve found the transactions to be very smooth and without issue. The staff I’ve dealt with over the phone and via email have always been polite and courteous and very helpful, and the dog guards themselves are of a very high standard and are very easy to fit. I would highly recommend this company! :-)

Great product & support Product was delivered timely and in perfect condition. Very well made, quality construction, looks high-end installed. Tight tolerances, good fit. Customer support was quick to respond and help when I mistakenly thought the part did not fit. Would definitely buy again.

No customer service AT ALL UPDATE: I did finally reach someone via their phone number when I called early in the morning. They sent me a return label. No one reached out to me though as their response states. Their cargo barrier that is supposed to fit the Mercedes GLS450 (2019) doesn’t. But instead of answering their phone or emails they request before you return something, they completely ignore. I loved my Travall for my Jeep, but because customer service is non-existent, BEWARE