Worst customer service and they gain… Worst customer service and they gain your attention by good offer but it is not true.

Completely unprofessional, stay away I got approached by Clutch representative on Autotrader with multiple offers for my car. Since offer was lower than the one I already had, Clay provided better offer. After I agreed and notified my previous buyer of that, Clay started to enquire about cars condition, scratches and dents. I found it strange, first making an offer and only after that asking for details and informed Clay about that. So he said OK, confirmed his offer amount and agreed to wait for title to arrive from DMV. When title arrived in the mail I immediately informed Clay that I have it and soon after emailed him the documents. Right after that he texted me that they run Carfax report and find out about previous minor accident on the report, so he could no longer keep his offer, instead he proposed much lower offer. What kind of dealership making an offer without checking the car history and inspecting the car? Totally unprofessional. So I informed Clay about me being unhappy with their process and that their unsavory offer cost me a buyer. He told me that they wanted to go back to their original offer, but when I asked if I can have it in writing, came up with excuses that office is closed and they can only send DocuSign when it re-opens on Saturday. (I thought reason electronic documents was that you can send it from anywhere). Needless to say that offer never came, another lie of Clutch representative. To summarize - they will offer you anything to make you loose real buyers and will back down from their words as soon as it's actual time to pay you. PS - nothing was "undisclosed", you had VIN number and could run Carfax or inspect the car at any time before making and offer. You didn't.

Best team in the business! Best team in the business! They are fair and honest. They made the entire process seamless from start to finish. I received the most money on my Audi than any other competitors. I can’t recommend them enough!

I would definitely recommend Clutch… I would definitely recommend Clutch which came up with the best offer for my Jaguar E Pace R dynamic. The process was smooth, with good communication all along, and trustworthy. Courtesy Uber was ordered and paid for me to get back home. When I’m back in Los Angeles, looking for a car to buy, I will surely give them a call. Thank you to Alon, Clay and their team!

Great experience selling my vehicle… Great experience selling my vehicle with Clutch Brokers! It was very easy & Clay was wonderful to work with. I will definitely be using them for my next vehicle purchase 👍