I really like the driver update text… I really like the driver update text messages. It keeps the frustration away. Being on time for early morning pickup was appreciative. I am sold. 😊

They botched my brothers funeral We hired this service for my 28 year old brother’s funeral. They were to pick us up at 8:30am and we had a few destinations. At 8:35am I called asking for a status update and was told I would be called right back. 10 minutes later I decide to call back and was told the driver is stuck in traffic. I told the dispatcher that we are already late to the funeral and to have the limo meet us at church to continue our trip from there. The limo never showed up even at the church to continue our trip. They completely botched my brothers funeral. When I called to ask for a refund it was admitted to me the driver was not in traffic he had overslept. Horrible customer service. If I had not called I would still be waiting for the limo. On top of it they lied the whole way through.

Great service Great experience with empire limousine … The care and the service provided by empire limousine was amazing 🤩 Thankyou …..

I was amazed to see how well they train… I was amazed to see how well they train their chauffeurs. Driver was Ontime with clean new vehicle. Excellent service.

They were on time, reliable, and friendly! They were on time, courteous, and friendly. Couldn't ask for anything more.