misleading website I will never use this service again. Website made the transportation to and from the airport look like one price. I was charged for both trips, so I had to pay twice the price and it was impossible to reach a person to argue this charge. The transportation was clean and drivers nice. But price was the issue.

Best Experience Best experience! You guys do the great job! Reliable, professional, the stuff is very friendly and helpful, cars in a perfect condition in and out. I will recommend this company to everybody who's planning to rent a limo.

Decent. Our first time as a family using a Limo service. Customer Service was by far most responsive of the many companies we looked at. That was the main reason for selecting them. Pickup driver was a little frustrated with my slow moving family (three young kids) but also amicable enough to help with taking photos. I was a little disappointed with the "fully stocked wet bar" which amounted to bottled water, some various cans of soda and an anonymous liquor in a bottle. No wine, beer or way of knowing what the liquor even was (the wetbar was included in the package price). Definitely was on time, no problem there. If I do it again I will probably try someone else, not because it was a bad experience, but also was not the WOW experience I was looking for taking my family to NYC and taking a Limo all for the very first time.

Thank you NY City Limo I have ordered SUV for couple of hours in NYC, brand new 2015 Suburban picked us up, Our driver David was incredible took us all around NYC in December for showed us very attractive places in NYC we highly recommend NY City Limo to everyone thanks again, Larry

The incompetence of a driver caused a 45 minute delay of my daughter's wedding and the ability to take photos. I had booked a number of vehicles for a wedding on October 12. All the vehicles arrived on time to pick up guests at the hotel and transport them to the wedding venue. One driver of the vehicle transporting the bride's grandmother got lost. (There were major traffic issues that involved the closing of the Brooklyn Bridge that day but every other vehicle arrived on time).He refused to respond to passenger attempts to offer guidance using personal GPS and arrived 45 minutes late at the wedding venue in New York City. Since it was a late afternoon wedding in October, we lost the outdoor light for the photography. It is important to note that the venue was specifically booked because of its outdoor grounds, The cocktail hour at the reception was cut short by the same amount of time. In essence we lost about 20% of our booked time at the venue -roughly $4,000 dollars. Passengers indicated that when the driver of the vehicle got out, an beer bottle fell to the ground. When I called NY City Limo on Monday they indicated that they would explore what happened and advise me. They never responded.