Len Rafferty
GBI paid for a powdercoated step bumper… I paid for a powdercoated step bumper and got a painted bumper.Not very hard to see the difference. Not very professional.
Ace
GBWill not refund you - business is a scam Ordered a tow hitch to attach to my vehicle for a military move. Found out the day it arrived the hitch would not be needed. Initiated a return using their process and returned the unopened box even taping the holes that were there upon delivery. After 2 weeks did not. Receive a refund I reached out and was assured it would be processed as the hitch was delivered and signed for. Reached out again and was told the label they provided was wrong so they owe FedEx money and that is why I have not been refunded. They told me they would refund within 4 days as it was there fault I have still to this day have not received a refund. I recommend going elsewhere they don’t respect military and they do not honor there refund policy. RockAuto is wayyy better by a mile
Frankie J
GBPart was damaged when they boxed it. Not happy received a bumper and a fender due to weather was not able to work on car. Finally the weather cooperated and I was able to start working on the car. Upon opening the packaging the fender had two dents in it. Notify the company and they would not take the return. Stating it was out of the window of return. Sucks to lose a customer over 75 buck. You can tell the fender was damage when they boxed it. Buyer beware.
Mindy Bunde
GBGreat customer service The quality of the mirror isn't the best but I do want to say their customer service is above and beyond. They worked quickly to resolve the issue and I am happy about the outcome. The customer service is excellent!
Pauline Dionne
GBThank you very Paul for listening and… Thank you very Paul for listening and responding quickly to our comments. You took care of the problem quickly and satisfactorily. This will have us looking to you folks for future purchases. Pauline