Great customer service The quality of the mirror isn't the best but I do want to say their customer service is above and beyond. They worked quickly to resolve the issue and I am happy about the outcome. The customer service is excellent!

I Appreciated The Quick Response and Service I had ordered a replacement interior door handle made of a composite material. When it broke, I responded to a question about the product put forth by the company. They responded quickly, apologized for the inconvenience, and issued a refund even though I didn't request one. I appreciated this level of service, which is not often encountered when purchasing online. Thank you CarParts.com!

Do not use this site!! I bought particularly expensive sensor from this website. I received an empty box. I reached out to them via email what happened and they were very sweet and understanding by email pretending that they were going to refund me because again I received an empty box, no refund came. I’ve contested it with my credit card company and they are fighting that. Incredibly unprofessional two-faced and unreliable-do not use this site. It is not a safe and reputable vendor.

This company is a joke This company is a joke. Their website guarantee part fut guide is incorrect. We ordered parts for a truck and got exactly what their website said to get. First it took several phone calls to find out where the parts even were. Then one kit came incomplete and we had to keep calling to see where the rest of the parts were so in the meantime we just bought local. Then we found out the other kit was the wrong size for the year and make of the truck. When we called for a label for a return we had to argue and we were told we were wrong over and over. Finally we got a label and sent the kit back. Now they are holding onto the kit and our money. These people are theives and con artists. Sad yourself some headache and do not order from them.

A company that values its customers. This was originally a 1 star review that I have updated to five stars. I won’t give too much detail other than there were complications with my order. Emmy and her team made it right and changed my entire outlook on the situation, and on the company. I will order again.