CarParts.com

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3.55
Based on 20 Reviews

5

60.00%

4

5.00%

3

0.00%

2

0.00%

1

35.00%
About CarParts.com

Looking for the right part? We have a complete selection of over a million quality car parts and auto accessories for your vehicle at the lowest prices online. Our customer support is available 24/7 to provide you a hassle-free online shopping experience. Find Your Part Retrieve Quote

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Charles
GB

System Gave Me The Wrong Part - Carparts Gave Me a Full Refund. Customer service was very helpful. ordered the correct part but the computer system had the wrong part listed as a "guarantee fit". They gave me a full refund without having to spend the money on returning it. Great job, thank you very much Josely M. Customer Advocate Team

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Mindy Bunde
GB

Great customer service The quality of the mirror isn't the best but I do want to say their customer service is above and beyond. They worked quickly to resolve the issue and I am happy about the outcome. The customer service is excellent!

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Wilfredo Jimenez Jr
GB

I had a decent customer service… I had a decent customer service experience with Car Parts. Initially, I wrote a poor review because the grille I ordered was poorly packaged and had a broken clip, as a result. However, despite the broken clip, I installed the grille. Car Parts read my review and reached out to make things right. They offered three solutions.i could send the part back for a replacement, return the part and get refunded, or keep the part and get a discount in the form of a $20 rebate. I had already installed the grille despite the broken clip so I opted for the third option. Thanks Car Part for your great customer service!

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Chris
GB

Bry M Bry M. Was fantastic! I received a part that didn't fit exactly like oem, it kinda worked but was quite right. Carparts emailed me because I wasn’t completely satisfied and took care of everything.🤙

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Hailong Xu
GB

Great Customer Service by Paul D. I recently had the pleasure of engaging with Paul D. from customer service during the purchase and replacement of my car's front bumper, and I am eager to express my positive experience. Paul was really professional and knew his stuff. He quickly answered my questions, gave me detailed info, and helped me out when I needed it. What truly stood out was the personalized attention and high efficiency that I experienced throughout the process. My overall experience with getting a new front bumper was great. The good service and quality product have made me trust and stick with them. I totally recommend them to friends who need car parts in the future.

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