Part was damaged when they boxed it. Not happy received a bumper and a fender due to weather was not able to work on car. Finally the weather cooperated and I was able to start working on the car. Upon opening the packaging the fender had two dents in it. Notify the company and they would not take the return. Stating it was out of the window of return. Sucks to lose a customer over 75 buck. You can tell the fender was damage when they boxed it. Buyer beware.

Thank you very Paul for listening and… Thank you very Paul for listening and responding quickly to our comments. You took care of the problem quickly and satisfactorily. This will have us looking to you folks for future purchases. Pauline

I Appreciated The Quick Response and Service I had ordered a replacement interior door handle made of a composite material. When it broke, I responded to a question about the product put forth by the company. They responded quickly, apologized for the inconvenience, and issued a refund even though I didn't request one. I appreciated this level of service, which is not often encountered when purchasing online. Thank you CarParts.com!

Do not use this site!! I bought particularly expensive sensor from this website. I received an empty box. I reached out to them via email what happened and they were very sweet and understanding by email pretending that they were going to refund me because again I received an empty box, no refund came. I’ve contested it with my credit card company and they are fighting that. Incredibly unprofessional two-faced and unreliable-do not use this site. It is not a safe and reputable vendor.

A company that values its customers. This was originally a 1 star review that I have updated to five stars. I won’t give too much detail other than there were complications with my order. Emmy and her team made it right and changed my entire outlook on the situation, and on the company. I will order again.