CarParts.com

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3.55
Based on 20 Reviews

5

60.00%

4

5.00%

3

0.00%

2

0.00%

1

35.00%
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Mindy Bunde
GB

Great customer service The quality of the mirror isn't the best but I do want to say their customer service is above and beyond. They worked quickly to resolve the issue and I am happy about the outcome. The customer service is excellent!

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Mark Benson
GB

A company that values its customers. This was originally a 1 star review that I have updated to five stars. I won’t give too much detail other than there were complications with my order. Emmy and her team made it right and changed my entire outlook on the situation, and on the company. I will order again.

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Ace
GB

Will not refund you - business is a scam Ordered a tow hitch to attach to my vehicle for a military move. Found out the day it arrived the hitch would not be needed. Initiated a return using their process and returned the unopened box even taping the holes that were there upon delivery. After 2 weeks did not. Receive a refund I reached out and was assured it would be processed as the hitch was delivered and signed for. Reached out again and was told the label they provided was wrong so they owe FedEx money and that is why I have not been refunded. They told me they would refund within 4 days as it was there fault I have still to this day have not received a refund. I recommend going elsewhere they don’t respect military and they do not honor there refund policy. RockAuto is wayyy better by a mile

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Pauline Dionne
GB

Thank you very Paul for listening and… Thank you very Paul for listening and responding quickly to our comments. You took care of the problem quickly and satisfactorily. This will have us looking to you folks for future purchases. Pauline

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Len Rafferty
GB

I paid for a powdercoated step bumper… I paid for a powdercoated step bumper and got a painted bumper.Not very hard to see the difference. Not very professional.

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