CarParts.com

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3.55
Based on 20 Reviews

5

60.00%

4

5.00%

3

0.00%

2

0.00%

1

35.00%
About CarParts.com

Looking for the right part? We have a complete selection of over a million quality car parts and auto accessories for your vehicle at the lowest prices online. Our customer support is available 24/7 to provide you a hassle-free online shopping experience. Find Your Part Retrieve Quote

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Frankie J
GB

Part was damaged when they boxed it. Not happy received a bumper and a fender due to weather was not able to work on car. Finally the weather cooperated and I was able to start working on the car. Upon opening the packaging the fender had two dents in it. Notify the company and they would not take the return. Stating it was out of the window of return. Sucks to lose a customer over 75 buck. You can tell the fender was damage when they boxed it. Buyer beware.

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Mindy Bunde
GB

Great customer service The quality of the mirror isn't the best but I do want to say their customer service is above and beyond. They worked quickly to resolve the issue and I am happy about the outcome. The customer service is excellent!

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J Goss
GB

CarParts sent me the wrong part and it cost me $150 in labor CarParts sent me the wrong part. Although I ordered the correct part, when my mechanic tried to install it, he determined that it was not the part that I ordered. I still had to pay a labor charge. When I contacted CarParts.com, they admitted that they were negligent and their warehouse sent me the wrong part. They did send me the right part, but now I will have to pay another labor charge to have it installed. CarParts.com told me that their "policy" made them not responsible for their negligence. No more CarParts.com for us. Think twice before you take a chance in dealing with CarParts.com... a/k/a ChineseParts.com.

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Len Rafferty
GB

I paid for a powdercoated step bumper… I paid for a powdercoated step bumper and got a painted bumper.Not very hard to see the difference. Not very professional.

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Mark Benson
GB

A company that values its customers. This was originally a 1 star review that I have updated to five stars. I won’t give too much detail other than there were complications with my order. Emmy and her team made it right and changed my entire outlook on the situation, and on the company. I will order again.

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