This company is a joke This company is a joke. Their website guarantee part fut guide is incorrect. We ordered parts for a truck and got exactly what their website said to get. First it took several phone calls to find out where the parts even were. Then one kit came incomplete and we had to keep calling to see where the rest of the parts were so in the meantime we just bought local. Then we found out the other kit was the wrong size for the year and make of the truck. When we called for a label for a return we had to argue and we were told we were wrong over and over. Finally we got a label and sent the kit back. Now they are holding onto the kit and our money. These people are theives and con artists. Sad yourself some headache and do not order from them.

I had a decent customer service… I had a decent customer service experience with Car Parts. Initially, I wrote a poor review because the grille I ordered was poorly packaged and had a broken clip, as a result. However, despite the broken clip, I installed the grille. Car Parts read my review and reached out to make things right. They offered three solutions.i could send the part back for a replacement, return the part and get refunded, or keep the part and get a discount in the form of a $20 rebate. I had already installed the grille despite the broken clip so I opted for the third option. Thanks Car Part for your great customer service!

Bry M Bry M. Was fantastic! I received a part that didn't fit exactly like oem, it kinda worked but was quite right. Carparts emailed me because I wasn’t completely satisfied and took care of everything.🤙

SKU Number # PRO-YD-BMWE9005-AM-SM_##LW SKU Number #: PRO-YD-BMWE9005-AM-SM_##LW 2007 BMW 328xi Base 6 Cyl 3.0L Spyder Headlight 2007 BMW 328xi Base 6 Cyl 3.0L - Spyder Driver and Passenger Side Headlights, with Bulbs, Halogen, Smoked Lens, Chrome Interior, Projector Series 328xi Extended Warranty Price: $ 59.99 Tuesday January 29 2024 their Service was professional on point and made shore my part was compatible with car vinumber helped to . I recommended them they get to the point thet The cells that they had from my car lights beautiful price. They were on so they have the best sells hope I can win 🏆 the 1,000 it would be cool 😎. thanks carparts.com

Part was damaged when they boxed it. Not happy received a bumper and a fender due to weather was not able to work on car. Finally the weather cooperated and I was able to start working on the car. Upon opening the packaging the fender had two dents in it. Notify the company and they would not take the return. Stating it was out of the window of return. Sucks to lose a customer over 75 buck. You can tell the fender was damage when they boxed it. Buyer beware.