Will not refund you - business is a scam Ordered a tow hitch to attach to my vehicle for a military move. Found out the day it arrived the hitch would not be needed. Initiated a return using their process and returned the unopened box even taping the holes that were there upon delivery. After 2 weeks did not. Receive a refund I reached out and was assured it would be processed as the hitch was delivered and signed for. Reached out again and was told the label they provided was wrong so they owe FedEx money and that is why I have not been refunded. They told me they would refund within 4 days as it was there fault I have still to this day have not received a refund. I recommend going elsewhere they don’t respect military and they do not honor there refund policy. RockAuto is wayyy better by a mile

A company that values its customers. This was originally a 1 star review that I have updated to five stars. I won’t give too much detail other than there were complications with my order. Emmy and her team made it right and changed my entire outlook on the situation, and on the company. I will order again.

SKU Number # PRO-YD-BMWE9005-AM-SM_##LW SKU Number #: PRO-YD-BMWE9005-AM-SM_##LW 2007 BMW 328xi Base 6 Cyl 3.0L Spyder Headlight 2007 BMW 328xi Base 6 Cyl 3.0L - Spyder Driver and Passenger Side Headlights, with Bulbs, Halogen, Smoked Lens, Chrome Interior, Projector Series 328xi Extended Warranty Price: $ 59.99 Tuesday January 29 2024 their Service was professional on point and made shore my part was compatible with car vinumber helped to . I recommended them they get to the point thet The cells that they had from my car lights beautiful price. They were on so they have the best sells hope I can win 🏆 the 1,000 it would be cool 😎. thanks carparts.com

I paid for a powdercoated step bumper… I paid for a powdercoated step bumper and got a painted bumper.Not very hard to see the difference. Not very professional.

System Gave Me The Wrong Part - Carparts Gave Me a Full Refund. Customer service was very helpful. ordered the correct part but the computer system had the wrong part listed as a "guarantee fit". They gave me a full refund without having to spend the money on returning it. Great job, thank you very much Josely M. Customer Advocate Team