CarParts.com

image
3.55
Based on 20 Reviews

5

60.00%

4

5.00%

3

0.00%

2

0.00%

1

35.00%
About CarParts.com

Looking for the right part? We have a complete selection of over a million quality car parts and auto accessories for your vehicle at the lowest prices online. Our customer support is available 24/7 to provide you a hassle-free online shopping experience. Find Your Part Retrieve Quote

Tags

You need to Login first to submit your review.

image
Mindy Bunde
GB

Great customer service The quality of the mirror isn't the best but I do want to say their customer service is above and beyond. They worked quickly to resolve the issue and I am happy about the outcome. The customer service is excellent!

image
Ace
GB

Will not refund you - business is a scam Ordered a tow hitch to attach to my vehicle for a military move. Found out the day it arrived the hitch would not be needed. Initiated a return using their process and returned the unopened box even taping the holes that were there upon delivery. After 2 weeks did not. Receive a refund I reached out and was assured it would be processed as the hitch was delivered and signed for. Reached out again and was told the label they provided was wrong so they owe FedEx money and that is why I have not been refunded. They told me they would refund within 4 days as it was there fault I have still to this day have not received a refund. I recommend going elsewhere they don’t respect military and they do not honor there refund policy. RockAuto is wayyy better by a mile

image
RMG
GB

I Appreciated The Quick Response and Service I had ordered a replacement interior door handle made of a composite material. When it broke, I responded to a question about the product put forth by the company. They responded quickly, apologized for the inconvenience, and issued a refund even though I didn't request one. I appreciated this level of service, which is not often encountered when purchasing online. Thank you CarParts.com!

image
Heather A. D. Mbaye
GB

Don't buy from these people. Don’t buy from them. Bought a truck side mirror. Actuators will not hold the memory and will tip your mirror down, thus requiring you to readjust it every time you get in the truck. They offered me $50 to keep the defective or a replacement part. Opted for the replacement and lo and behold it does the same thing. Since I threw away the OEM, my choice is to drive around with holes in the truck waiting for a refund. So I told them just give me the $50 as I was done with their 'Kool View' brand and I don’t want to drive around with holes in the truck. They told me today they will not offer me the $50 now, only a $10 coupon on my next order... because my order is "more than 60 days old". It’s April 19. I placed my original order February 28. That’s 50 days. The replacement went out March 29. That’s 21 days. Carparts.com Bry M cannot count.

image
Mark Benson
GB

A company that values its customers. This was originally a 1 star review that I have updated to five stars. I won’t give too much detail other than there were complications with my order. Emmy and her team made it right and changed my entire outlook on the situation, and on the company. I will order again.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow