Great customer service The quality of the mirror isn't the best but I do want to say their customer service is above and beyond. They worked quickly to resolve the issue and I am happy about the outcome. The customer service is excellent!

SKU Number # PRO-YD-BMWE9005-AM-SM_##LW SKU Number #: PRO-YD-BMWE9005-AM-SM_##LW 2007 BMW 328xi Base 6 Cyl 3.0L Spyder Headlight 2007 BMW 328xi Base 6 Cyl 3.0L - Spyder Driver and Passenger Side Headlights, with Bulbs, Halogen, Smoked Lens, Chrome Interior, Projector Series 328xi Extended Warranty Price: $ 59.99 Tuesday January 29 2024 their Service was professional on point and made shore my part was compatible with car vinumber helped to . I recommended them they get to the point thet The cells that they had from my car lights beautiful price. They were on so they have the best sells hope I can win 🏆 the 1,000 it would be cool 😎. thanks carparts.com

Great Customer Service by Paul D. I recently had the pleasure of engaging with Paul D. from customer service during the purchase and replacement of my car's front bumper, and I am eager to express my positive experience. Paul was really professional and knew his stuff. He quickly answered my questions, gave me detailed info, and helped me out when I needed it. What truly stood out was the personalized attention and high efficiency that I experienced throughout the process. My overall experience with getting a new front bumper was great. The good service and quality product have made me trust and stick with them. I totally recommend them to friends who need car parts in the future.

CarParts sent me the wrong part and it cost me $150 in labor CarParts sent me the wrong part. Although I ordered the correct part, when my mechanic tried to install it, he determined that it was not the part that I ordered. I still had to pay a labor charge. When I contacted CarParts.com, they admitted that they were negligent and their warehouse sent me the wrong part. They did send me the right part, but now I will have to pay another labor charge to have it installed. CarParts.com told me that their "policy" made them not responsible for their negligence. No more CarParts.com for us. Think twice before you take a chance in dealing with CarParts.com... a/k/a ChineseParts.com.

I ordered a part at it arrived broken I ordered a part at it arrived broken. I was able to fix it, so I used it. I did not have time to return it.... I posted a review and mentioned the situation and customer service reached out to me. I was given options on making up for the broken part and selected to recieve a replacement part. The whole thing happened with no questions or accusal. I'm very satisfied that CarParts took the initiative to reach out t me to ensure I was treated properly.