Went to Ohio store and Wow. I purchased an engine picker hoist and rotating engine stand at the Parma, Ohio store. Great experience. Three different folks assisted me all very pleasant and able to load these boxes of steel into my truck! The next day I assembled everything and put them to use.

I had a problem with the High Temp Exhaust Manifold Paing I had a problem with the High Temp Manifold Paint. It was flaking after application to the exhaust manifold. The Eastwood Customer service folks were quick to remedy the situation with either replacement paint or a refund. It would have been even better to learn why this happened as Eastwood is my go to for paint supplies.

Order on backlog, but I had to pay then. I just started restoring antique electric fans. It was recommended by other collectors and restorers that I coat the polished brass blades and the re-finished bodies with Eastwood Diamond Clear Gloss Aerosol. I was not able to find it locally, so I ordered it on the Eastwood website. Unfortunately, the order is on backlog for another 6 weeks. I was also asked to pay for it then. Other companies charge when the orders ship.

Cancelled My Order Ordered a Yost Model 436608 97" x 4" Cutting Guide (SKU: 56598). Item was on backorder and they said I would get a notification when it shipped (not IF it shipped). A few days later I was notified that the item was cancelled and was refunded. Based on other reviews here I see I'm not the only one this has happened to, either. I gave them two stars only because I do understand "things happen". Also, like other have reported here: I am getting almost daily emails asking to review them. So...here they go!

DON'T ORDER ANYTHING ON BACKORDER Ordered tools over 10 days ago, have not received shipping notification. The order status shows "processing". Eastwood sends me emails asking for a review. NOT impressed! If I ever receive the items I have purchased this will likely be my last order from Eastwood.