Kevin R
GBQuit Bugging Me! 3.6 stars but I rounded. I love their products - I am not aware of anyone in classic car restoration parts and supplies that is this consistently good. They are very expensive and shipping seems much slower, but I have never had a quality issue. 100%. The "missing star" - they keep bugging me for reviews via texts and emails. If I visit their site for any reason, I get a text asking for a review. I even think they are stalking me in online chatrooms. Eastwood - every time marketing says customers like more "touches", cut their budget by 20%.
Simeon R
GBDON'T ORDER ANYTHING ON BACKORDER Ordered tools over 10 days ago, have not received shipping notification. The order status shows "processing". Eastwood sends me emails asking for a review. NOT impressed! If I ever receive the items I have purchased this will likely be my last order from Eastwood.
John K
GBThey had what I needed They had what I needed. I've come to trust Eastwood products, never a bad product.
DMG
GBGreat products, however issue with backlog I love Eastwood products, they are excellent, and the discussions they provide on their site help immensely. However, I decided to read a couple of the negative reviews. I have not ordered backlogged items, so I cannot write to that, but was quite surprised Eastwood charged for the product up front. I buy much online and have not come across that practice before. I also so a review from a guy who was charged up front, then his order was held up because they forgot to charge tax. That was Eastwood's fault and they should have eaten the tax. I will be sure to not purchase any backlogged item.
Russ Ferguson
GBWent to Ohio store and Wow. I purchased an engine picker hoist and rotating engine stand at the Parma, Ohio store. Great experience. Three different folks assisted me all very pleasant and able to load these boxes of steel into my truck! The next day I assembled everything and put them to use.