DMG
GBGreat products, however issue with backlog I love Eastwood products, they are excellent, and the discussions they provide on their site help immensely. However, I decided to read a couple of the negative reviews. I have not ordered backlogged items, so I cannot write to that, but was quite surprised Eastwood charged for the product up front. I buy much online and have not come across that practice before. I also so a review from a guy who was charged up front, then his order was held up because they forgot to charge tax. That was Eastwood's fault and they should have eaten the tax. I will be sure to not purchase any backlogged item.
William Lenhart
GBI had a problem with the High Temp Exhaust Manifold Paing I had a problem with the High Temp Manifold Paint. It was flaking after application to the exhaust manifold. The Eastwood Customer service folks were quick to remedy the situation with either replacement paint or a refund. It would have been even better to learn why this happened as Eastwood is my go to for paint supplies.
Harold Magill
GBLack of customer service. Have been trying for three days to reset my password but never receive an email allowing the password change. called three times for assistance, their answer the system will not allow them to assist in password updates for security reason. Their system never sends a email to update my password. No one will take ownership and try to help. They say it my take up to 30 minutes to receive the password update email. Never arrives after three days. Not sure how they stay in business. Sent two emails to customer service, so far no replys.
Sliversandsparks
CAMP 140 welder shipped to Canada Harbor freight doesn't ship to Canada. These guys do . I undertook some auto body work for the first time on an old Jeep and my old Miller 250x was really struggling with the 025 wire . When turned down so low and on sheet metal spot welding it was a pain in the A$$ . It was causing the wire to burn back and weld itself to the tip. I used the chat feature to ask a few questions about the different little mig machines to Eastwood and although not immediate they always got back to me . I went for this machine because it had an adjustable spot welding timer. The spot welding timer is amazing. It is adjustable to the 10th of a second. I was practicing on 0.5 mm tin .01s a tenth of a second and not burning through it doing spot welds . And from there you can adjust it all the way up to stitch welds however long you want. It's the coolest thing ever. I don't know what this I GBT inverter technology is but it's amazing. I've almost tried to f*** up the settings doing spot welds on different thicknesses of tin and I still haven't managed to stick a tip yet . I burnt a few rods and it seems to be a decent little stick welder for 110 volt. I managed to light up a 6011 1/8 rod and when turned right up it will burn through 1/8 steel with a 3/32 Rod. I haven't tried the tig feature however, I have TIG welded a fair amount and I think 70 amps scratch TIG welding this machine will be pretty limited. People that give this machine a bad review because they can't AC TIG weld aluminum with it or it only goes to 70 Amps in Tig and stick didn't do enough homework before they purchased this machine . If unsure, reach out to Eastwood they seem more than happy to help. Time will tell if this machine lasts but their warranty is good and they have a whole section of spare parts for their machines .
Zackman
GBOk I have been restoring Classics for… Ok I have been restoring Classics for over 20 years. Now I must share that Eastwood has many quality products, tools, paint etc that are fairly priced and delivered quickly. My experience is they care about their customers as they offer great all around service as well as products.