Bonnie Harrell
GBI ordered paint from this company but… I ordered paint from this company but never received it so after 5 weeks of not receiving even a shipping notification I emailed them to try and find out why and they emailed me back stating that they don't cancel orders...they never once tried to give me an update on my order and now it's almost 8 weeks and still nothing
Dan Regan
GBTrying to buy a paint gun Trying to buy a paint gun, put my order in, got a message wanting for shipping quote, after 3 days I get shipping quote, I reply ship it. The next day I replied please ship the paint gun. I am still waiting for a reply
Mazuma Fab
GBInnovative Products I recently purchased several metal fab and finishing products. All arrived in good condition. I appreciate being able to find all of the innovative products Eastwood has in a one stop shop. If I were to have one complaint, it would be that too many of the products are manufactured in China. I would pay more if the products were made in the US or more trade friendly countries.
DMG
GBGreat products, however issue with backlog I love Eastwood products, they are excellent, and the discussions they provide on their site help immensely. However, I decided to read a couple of the negative reviews. I have not ordered backlogged items, so I cannot write to that, but was quite surprised Eastwood charged for the product up front. I buy much online and have not come across that practice before. I also so a review from a guy who was charged up front, then his order was held up because they forgot to charge tax. That was Eastwood's fault and they should have eaten the tax. I will be sure to not purchase any backlogged item.
Zackman
GBOk I have been restoring Classics for… Ok I have been restoring Classics for over 20 years. Now I must share that Eastwood has many quality products, tools, paint etc that are fairly priced and delivered quickly. My experience is they care about their customers as they offer great all around service as well as products.