Harold Magill
GBLack of customer service. Have been trying for three days to reset my password but never receive an email allowing the password change. called three times for assistance, their answer the system will not allow them to assist in password updates for security reason. Their system never sends a email to update my password. No one will take ownership and try to help. They say it my take up to 30 minutes to receive the password update email. Never arrives after three days. Not sure how they stay in business. Sent two emails to customer service, so far no replys.
Gary
GBAbsolutely terrible packaging Absolutely terrible packaging. Liquid containers of 32oz Pre paint prep were loosely thrown into a box. All three were dented and one leaked out about a third of its contents. No excuse for not being packed correctly. Charged me $20.00 to ship from Pennsylvania to Maryland. Not pleased at all. 😡
William
GBProduct arrived in a timely manner Product arrived in a timely manner. Satisfied with color and timing.
Russ
GBCancelled My Order Ordered a Yost Model 436608 97" x 4" Cutting Guide (SKU: 56598). Item was on backorder and they said I would get a notification when it shipped (not IF it shipped). A few days later I was notified that the item was cancelled and was refunded. Based on other reviews here I see I'm not the only one this has happened to, either. I gave them two stars only because I do understand "things happen". Also, like other have reported here: I am getting almost daily emails asking to review them. So...here they go!
customerJeff Wehlau
GBI would like to get epoxy primer in grey green I would like to get epoxy primer in gray - green , I was using DuPont Dp 40LF , I did purchase Eastwood epoxy primer in grey , but it’s not exactly what I want , I like the different colors in between to know where I am at epoxy being gray - green , urethane primer in a yellow , sealer in grey ,