Went to Ohio store and Wow. I purchased an engine picker hoist and rotating engine stand at the Parma, Ohio store. Great experience. Three different folks assisted me all very pleasant and able to load these boxes of steel into my truck! The next day I assembled everything and put them to use.

Great products, however issue with backlog I love Eastwood products, they are excellent, and the discussions they provide on their site help immensely. However, I decided to read a couple of the negative reviews. I have not ordered backlogged items, so I cannot write to that, but was quite surprised Eastwood charged for the product up front. I buy much online and have not come across that practice before. I also so a review from a guy who was charged up front, then his order was held up because they forgot to charge tax. That was Eastwood's fault and they should have eaten the tax. I will be sure to not purchase any backlogged item.

Ok I have been restoring Classics for… Ok I have been restoring Classics for over 20 years. Now I must share that Eastwood has many quality products, tools, paint etc that are fairly priced and delivered quickly. My experience is they care about their customers as they offer great all around service as well as products.

Absolutely terrible packaging Absolutely terrible packaging. Liquid containers of 32oz Pre paint prep were loosely thrown into a box. All three were dented and one leaked out about a third of its contents. No excuse for not being packed correctly. Charged me $20.00 to ship from Pennsylvania to Maryland. Not pleased at all. 😡

I had a problem with the High Temp Exhaust Manifold Paing I had a problem with the High Temp Manifold Paint. It was flaking after application to the exhaust manifold. The Eastwood Customer service folks were quick to remedy the situation with either replacement paint or a refund. It would have been even better to learn why this happened as Eastwood is my go to for paint supplies.