Easy online experience Easy online experience. Parts fit fine but think it should have had some instructions. Two different style gaskets and no reference as to which one goes where. Also I think since you included gaskets, it should have included bolts and nuts.

poor return/ customer service Ordering and receiving the parts I needed weren’t an issue, I actually would have given a higher star rating if that was the extent of my experience. I needed to return the parts I ordered and returning the products were a hassle. I had no issue having to pay the return shipping but having to reach out multiple times to get all the info I needed to return was a hassle. After I returned the product I’ve still yet to hear back about my refund as well. It seems communicating with the customer isn’t your strong suite

The parts were an exact fit for my 98… The parts were an exact fit for my 98 Pontiac bonniville. The parts did take an extra week to be shipped because of a back ordered part but they called me to tell me it was back ordered and were responsive with updates. I would definitely order from this place again.

It's definitely worth it I received everything indicated in the photo provided, undamaged, with very prompt shipping. The cat-back system appears to be of decent quality. It's quiet and fit as if it were factory original. Installation couldn't have been easier... Except, as indicated in the photo, there is a missing exhaust clamp with the system. It's NOT a complete cat-back system such as I purchased from Jegs for my pickup. To complete the installation I had to take a trip to the parts store to purchase a $3.00 exhaust clamp. Not such a big deal... But I live in the sticks! That cost about five bucks worth of gas and 45 minutes to procure the missing 2 inch clamp. Just saying.

Excellent customer services Excellent customer service. Fast shipping. And my muffler fit exactly as the OEM muffler. No modification needed. Very easy to work with these guys.