No early appointments, but fast service! I called discount tire yesterday to request an appointment for this morning so I could get my tires looked over and refilled before I went to work. The only star I took off was due to them not able to make an appointment for me in the morning as it was “too early”, but this wasn’t really a problem for me after all because they got my issue handled within 10 minutes and I was on my way! Great customer service, and so fast!

outstanding customer service This is my 2nd experience. My first experience with this Tire Depot in Lilburn GA. I had a wheel that I was told need to be replace. Took it to them and it was just a little bent. They save me from buying a new wheel. My 2nd experience , At first I was Very Mad at them for quoting me the wrong price for the size tire and wheel, that was needed for my daughter car. No problem they honor the same price. Ok all good until we get a call saying that all the tires need to be replace. Hold up. Rap it up we are done. No. Tire Depot honor the same quote. Now that is outstanding customer service. I will do business with this location for now on. Happy customer.

appointments have become irrelevant Been using Discount Tire in Phoenix for >20 years. They no longer book early appointments, booking starts later in morning. Therefore, people waiting for free things or fixing things get in first. When we made an appointment, was told time it would be done. Wife and I went shopping across street, returned 45 minutes later. Car was no in stall yet. They were 45' to 1 hour behind at 9:15. How can that be? The reason: they do not honor appointments in the two South Phoenix locations. They say they do, being an hour behind is not honoring an appointment.

TIRE SCAMMERS It was in March 2020 I took my F150 Ford Truck to Discount Tires in Casa Grande Arizona they are owned by America's Tires one in the same California America's Tires and in Arizona Discount Tires same company. I wanted to get my tires rotated and balanced and was told by a service manager , we dont do that service anymore because of the Virus and he went on to say they were only selling new customers tires and rotations. Now I reminded him that I had purchased a set of four tires and I purchased the Warranty of Lifetime of Tire Balancing and Rotation of my tires at his tire shop, he just said No than I said I want a Refund on what I had paid for and he said No and just walked away from me! Understand my frustration I have been a loyal customer of this company in two states for over 24 years letting them service my autos which i have always had 3 or more! Now i am doing business with my auto dealer wondering why I left in the first place, it was for a better price and quicker service that does not apply anymore! My dealer has any kind of tire you want , will beat anyone's prices , give great service I dont have to wait hours long, I get full service not part of it they not only rotate and balance my tires I get a free wash job and they offer me a front end alignment which when you compare the out come of your tires tread life you will find that Discount Tire wants you to wear your tires unevenly so they can sell you more tires prematurely thats why they dont offer a front end alignment compared to your Dealer which wants you to get 100% of wear from your tires and not uneven wear that way you get the mileage out of your tires and save a lot of money. I dont know about what anyone else is going to do but for me the choice is SIMPLE; The Dealer gets my Tire business.

Great service and price on tires for my… Great service and price on tires for my motor home. Excellent program for pro ration of price due to wear beyond rated miles per tire. The store in Nevada and the store in New Mexico have been excellent businesses for offering service by well trained employees.