Ken S
GBYou Can Get A Solid Deal Here, But Watch Out... I buy all my tires here, so I am VERY familiar with Discount Tire. Their after-the-sale services like rebalancing, rotation, and flat fixing are all free. Even including about $25 per tire of made-up fees, they compete very well on price against anyone. However, they're very annoying about trying to upsell you things you don't need. I always skip the optional extended warranty; the one time I needed it (and had paid for it) my 16K-mile tires were "too worn out" to replace (according to the Longmont Colorado Discount Tire store). Recently they've started to branch out. It was bad enough when they started pushing wiper blades. On my last visit, after finding out that I had already had new tires and wiper blades, the clearly-disappointed sales guy tried to sell me new lug nuts. I would encourage anyone to STRONGLY push back against wiper blades, lug nuts, extra tire warranties, or whatever other extra-money-making scheme they have thought up lately. This is the kind of "bright idea" that bean-counters come up with. It's hard to measure the cost of making customers mad, but it's real. Something the bean-counters never include in their calculations.
JohnG
GBNo early appointments, but fast service! I called discount tire yesterday to request an appointment for this morning so I could get my tires looked over and refilled before I went to work. The only star I took off was due to them not able to make an appointment for me in the morning as it was “too early”, but this wasn’t really a problem for me after all because they got my issue handled within 10 minutes and I was on my way! Great customer service, and so fast!