sabrina
USoutstanding customer service This is my 2nd experience. My first experience with this Tire Depot in Lilburn GA. I had a wheel that I was told need to be replace. Took it to them and it was just a little bent. They save me from buying a new wheel. My 2nd experience , At first I was Very Mad at them for quoting me the wrong price for the size tire and wheel, that was needed for my daughter car. No problem they honor the same price. Ok all good until we get a call saying that all the tires need to be replace. Hold up. Rap it up we are done. No. Tire Depot honor the same quote. Now that is outstanding customer service. I will do business with this location for now on. Happy customer.
Eric Wilson
GBJUST DON'T LET THEM WASTE YOUR TIME I completed my order online, and they charged me the additional cost for the extra warranty on the tires. When I tried to call and ask them to reimburse me what they overcharged me, they said I would have to drive in with my credit card and do it person. When I said no, that wasn't going to happen after three times of saying no, they found me a manager and he reimbursed me for the amount they overcharged my card, over the phone. Not only that, I had asked them to replace the two bad tires on my girlfriend's vehicle and I have a strong feeling that they replaced one of the good ones and left the bad one on there. Because when my girlfriend got home one of the tires was really low on air. So I don't know what happened. I had two bad now I have a third. I have to make a trip back to inspect the two they took off. AVOID THEM!