
Millie
GBThis car company doesn’t exist anymore This car company doesn’t exist anymore. Booked a car to pickup on 1st Dec, show up at ‘Zigzag Rent A Car’ and the building has been vacated. Surprised their website is still up and running. No answer on phones or whatsapp messages. And no, don’t suppose we will get a refund either

Ari
ZACrazy Toll "Admin" fee Actual rental wasn't too bad. However, when we received $400 short refund on our security deposit, queried via customer service email. It took 5 emails until they actually replied. Just be careful re the tolls - the wording is unclear. It says $25 fee "each time zigzag received my toll charge." So our understanding was that it is $25 per day or per rental. Not for each and every toll (that would be ridiculous it seemed). Toll fees came to $40. Penalty (admin) came to $375 We wrote back to explain that it was not clear from the wording, but customer service to date (2 months later) has not bothered replying. We thought we were saving money by not going to the mainstream rentals, but this rental of 10 days actually landed up costing us more. BE CAREFUL WHEN SIGNING THE TOLLS WAIVER!

Dickinson Bruce
CAthe company charged me over $ 600 for… the company charged me more than $ 600 for $ 25 each of tolls (which cost them $ 3) for which I never had proof of invoice and statement by email. I know that I have spent 4 times voluntarily. they kept my driver's license they had printed and without realizing it, I spent the week without a license. someone could have called me. Please make sure it took 10 days for me to refund my security deposit. stay on the spot until gin to close your transaction. I will make a complaint and inform everyone I know not to do business with zigzag.

Jimmy
GBReally good and helpful stuff working… Really good and helpful stuff working there, i am mother of 2 kids, so their employees helped me with everything, bags, car seat and etc. Got a really nice and new van Caravan, price and car were perfect, thanks guys

Vlad Plysov
MDI don’t usually write reviews but not… I don’t usually write reviews but not this time. Really great service. Super fast shuttle service and no waiting time, as soon as we got to the office our rental agent already had paperwork ready so we didn’t had to spend that much time there.