Overall good experience at this… Overall good experience at this company. The place can be a little tough to find, but as they provide shuttle service from airport, it's better to remember the address while on the way fro airport

Crazy Toll "Admin" fee Actual rental wasn't too bad. However, when we received $400 short refund on our security deposit, queried via customer service email. It took 5 emails until they actually replied. Just be careful re the tolls - the wording is unclear. It says $25 fee "each time zigzag received my toll charge." So our understanding was that it is $25 per day or per rental. Not for each and every toll (that would be ridiculous it seemed). Toll fees came to $40. Penalty (admin) came to $375 We wrote back to explain that it was not clear from the wording, but customer service to date (2 months later) has not bothered replying. We thought we were saving money by not going to the mainstream rentals, but this rental of 10 days actually landed up costing us more. BE CAREFUL WHEN SIGNING THE TOLLS WAIVER!

Hey zigzag gave us a free upgrade Hey zigzag gave us a free upgrade, no additional fees but the only thing is we had to return the car with full tank of gas but it’s ok recommended

I will keep renting from ZigZag I will keep renting from ZigZag! These guys try hard. With excellent customer service, friendly staff and clean well appointed vehicles. Very good experience.

the company charged me over $ 600 for… the company charged me more than $ 600 for $ 25 each of tolls (which cost them $ 3) for which I never had proof of invoice and statement by email. I know that I have spent 4 times voluntarily. they kept my driver's license they had printed and without realizing it, I spent the week without a license. someone could have called me. Please make sure it took 10 days for me to refund my security deposit. stay on the spot until gin to close your transaction. I will make a complaint and inform everyone I know not to do business with zigzag.