Sent out a bad transmission and never… Sent out a bad transmission and never got the core

DON'T BUY IT!!! Absolutely did NOT stand by their product!!! They sent out an engine that did not work from the moment the mechanic installed it. They asked the mechanic, without my consent, to do a diagnostics on it for which I WAS CHARGED. They finally determined that it WAS INDEED A BAD ENGINE, sent out a new engine, BUT WOULDN'T COVER THE FULL COST OF THE FIRST INSTALL, so I ended up paying about $2000 over my original bill to the mechanic just to find out that their engine was bad. I tried to resolve it with them but got the runaround. I SHOULD HAVE JUST BOUGHT A JASPER!!!!

Customer service was amazing! Customer service was absolutely amazing! I spoke with Mike a good bit and he answered every question I had with hesitation. He made this whole process very easy for me and always made sure I had all the information I was looking for. He was very helpful during the whole process. I couldn’t have masked for a better experience!

POOR CUSTOMER SERVICE Actually less than a star. As a business we have purchased from Go Power in the past. NEVER again. This company supplied us with a reman transmission for a 1997 Dodge Dakota. The date the customer picked up his truck was 4/12/21. Not long after the governor pressor switch had to be replaced. They supplied our company with the switch. They however never mentioned needing the part that was replaced to be returned to them. Last month the vehicle gets towed in. Transmission Failure. They will not warranty the transmission due to the fact that they did not get the governor switch back. EVEN thou it was not related to the problem. $1700.00 later for a rebuild I have removed them from my call list.

Great product! I was contacted via LinkedIn to try their service. After getting connected, the owner reached out and we discussed the intricacies of the business and he answered all questions I had. The most appealing part to me was the locations and availability on engines. The warranties offered are an added bonus. There have been some issues with communication on ETAs, but nothing outside of what is to be expected with the crazy post-covid world we are in.