Barry Staton
GBI had an unbelievable experience with… I had an unbelievable experience with go power train engine installed by valley Honda in Staunton Virginia. Go power train went out of their way to honor their warranty. I could not get any satisfaction from valley Honda. They only wanted to project the blame on go power train or me. Rob Fabrizio worked diligently until all parties were satisfied. I questioned many things that I witnessed at valley Honda from technicians to management. Rob Fabrizio and Aaron are great people to deal with and trust. Honesty is and always will be the best policy. Barry G. Staton.
Mike Brill
GBPOOR CUSTOMER SERVICE Actually less than a star. As a business we have purchased from Go Power in the past. NEVER again. This company supplied us with a reman transmission for a 1997 Dodge Dakota. The date the customer picked up his truck was 4/12/21. Not long after the governor pressor switch had to be replaced. They supplied our company with the switch. They however never mentioned needing the part that was replaced to be returned to them. Last month the vehicle gets towed in. Transmission Failure. They will not warranty the transmission due to the fact that they did not get the governor switch back. EVEN thou it was not related to the problem. $1700.00 later for a rebuild I have removed them from my call list.
Cedrick
GBSent out a bad transmission and never… Sent out a bad transmission and never got the core
Caitlin Pool
GBCustomer service was amazing! Customer service was absolutely amazing! I spoke with Mike a good bit and he answered every question I had with hesitation. He made this whole process very easy for me and always made sure I had all the information I was looking for. He was very helpful during the whole process. I couldn’t have masked for a better experience!
S. Cokley
GBGreat product! I was contacted via LinkedIn to try their service. After getting connected, the owner reached out and we discussed the intricacies of the business and he answered all questions I had. The most appealing part to me was the locations and availability on engines. The warranties offered are an added bonus. There have been some issues with communication on ETAs, but nothing outside of what is to be expected with the crazy post-covid world we are in.