part delivered on time and what i… part delivered on time and what i ordered.

Product arrived in reasonable time Product arrived in reasonable time. Product was in great shape and well manufactured. And it fit my car well.

You sent me the part I needed You sent me the part I needed. It's a 20-year-old car and the part was quite specific to that year and model. Even my repair shop got the wrong part (series 3 vs. X3).

FALSE STOCK STATUS AND SHIPMENT ESTIMATES Part showed available and ships in 1-3 days…. Paid for overnight on. March 29th 2024…. Shipped April 5 2024 (Friday after several requests for Saturday delivery which should go without saying**) WONT RECEIVE UNTIL April 8! Horrible order fulfillment department! Didn’t have the sense or level of customer service to ship so I could AT LEAST receive one day sooner after the fumbles on their part…. I even REQUESTED AND OFFERED TO PAY for the Saturday delivery 7 DAYS IN on a part that shows available in 1-3 days and OVERNIGHT shipping was paid for!

Sent the wrong part Sent the wrong part. per return policy I sent the required pictures but forgot the pic of the shipping label. Sent pic of the shipping label per their request which was outside the 30 days. Now they say I sent the pic outside of the 30 days even though they asked for the PIC! Spoke to 4 people, 5 emails. Asked to please make an exception. All said like robots "its our policy" great policy to loose customers!! All this effort for a $30. part. Dont order from them its a nightmare if you try to return.