So this company has no clue when your… So this company has no clue when your product will arrive to you once you buy something. I bought a John cooper works pro exhaust kit April 11,2024 and to this day the 25th is hasn't shipped and the expected shipping day changes week after week. The website says your item typically ships by the 3rd business day completely false. I've also asked for a refund which they never honored they gave me store credit..why would i want store credit to a company that takes months to deliver anything? Am I ordering from Japan? even they would have better ETA's this company suuuucks. Each person i speak with just lies oh yea it should ship on the date website says so, i call in next day its been changed again. It annoys me that ECS comes up on the net first when I'm searching to buy car parts because of how inefficient they are.

The GREATEST online European parts… The GREATEST online European parts supplier on the planet. I have been a loyal ECS Tuning customer for over 8 years. I have been an automotive enthusiast/technician for over 37 years. I have dealt with BimmerWorld, Euro Tuning and FCP Euro and ECS Tuning is the only place that consistently exceeds my expectations in every department.

Why is ECS still in business? Can anyone tell me why this company is still in business? I'll spare you the details of my story with ECS except to say they have no customer service at all. Further, I twice spoke to their sales person who twice forwarded my call to never answer customer service. His name is Michael. I'm considering filing a civil complaint. Obviously they know about their poor service but have chosen to do nothing about it That helps justify punitive damages in a law suite. What do you think the jury will think about all these reviews?

Great service and fair pricing Great service and fair pricing. Love the lifetime warranty.

Great Customer Service Had an issue with wrong rotors and ECS made it right without me even asking. Their selector showed rotors that did not mention vented or not. When I received them and took my mine apart mine were vented but 5he ones ordered were not. I called up and they said, don’t worry we will get the correct ones to and they did.