Just bad customer service They could actually order the parts and not lie to customers. I called in to order my parts, The website and the representatives both said it that the parts were in stocks. Everything that I ordered was in and it should arrive to me within 2 to 3 days. A week later I called to check on my order because I can't even find the email for the order, to track when I called I was told no one but the representative who helped me place the order could figure out what happened to my order. I talk to that representative and was told "oh the orders out. There was a delay I should get my order in the next 2 days. After getting off the phone I magically received my emails with tracking numbers. Telling me the items were just labeled. I would have Appreciate it the truth better than a lie that was back up by your own system.

Why is ECS still in business? Can anyone tell me why this company is still in business? I'll spare you the details of my story with ECS except to say they have no customer service at all. Further, I twice spoke to their sales person who twice forwarded my call to never answer customer service. His name is Michael. I'm considering filing a civil complaint. Obviously they know about their poor service but have chosen to do nothing about it That helps justify punitive damages in a law suite. What do you think the jury will think about all these reviews?

Great Customer Service Purchased some amazing well built items for my MK6 GTi i had some issues with the parts that I had ordered. Upon installation these parts didn’t fit , and after a lot of emails and pictures as I am based in the United Kingdom , the customer service team did their best to help come up with a resolution and will happily recommend and purchase from again. Keep up the great work

Worst company ever , DONT BUY ANYTHING Worst company ever Should be out of business Worst customer service in history Waited over 2 weeks to receive the wrong part Then another week or so trying to talk to somone in there customer service team (they dont answer the phones or email back) Its now been over a month and i have had to fix there mistake myself I dont EVER write reviews EVER unless im that satisfied with customer service for example ARM is above and beyond with there customer service and shipping speeds I went ahead and made this review to show how awefull they are Im that mad and dissatisfied that i wrote a review on every single option to leave a review on This is beyond a disgrace of a company

My goto source for all my Performance… My goto source for all my Performance needs for my 2018 S4. From Brakes to Oil kits and Performance Tunes they have everything you need at Great prices and Fast Shipping.