A very satisfied customer Placed an order through customer service. When my parts came it was the wrong parts. When I called to explain, the customer service representative was incredibly helpful and corrected my order and sent the correct parts at no cost to me. I cannot go wrong ordering parts through ECS. They're experienced, courteous and always willing to make their customers happy.

The GREATEST online European parts… The GREATEST online European parts supplier on the planet. I have been a loyal ECS Tuning customer for over 8 years. I have been an automotive enthusiast/technician for over 37 years. I have dealt with BimmerWorld, Euro Tuning and FCP Euro and ECS Tuning is the only place that consistently exceeds my expectations in every department.

one-stop shop Really one stop shop for my vehicle parts, really loves to shop around.

Nothing about this transaction went… Nothing about this transaction went well. Ended up buying elsewhere, saving $300+, plus free overnight shipping. Weekend staff online worthless to solve issues. update; BS. I was asking why my payment was not processing, why I had no bonus points, why I could not use the $25 off (which processed the last time I tried) and why I always have trouble signing in... you should at least have read the text. But guess what, I'll probably still have to use y'all since you have bought everyone who supplies BMW parts, etc.

Just bad customer service They could actually order the parts and not lie to customers. I called in to order my parts, The website and the representatives both said it that the parts were in stocks. Everything that I ordered was in and it should arrive to me within 2 to 3 days. A week later I called to check on my order because I can't even find the email for the order, to track when I called I was told no one but the representative who helped me place the order could figure out what happened to my order. I talk to that representative and was told "oh the orders out. There was a delay I should get my order in the next 2 days. After getting off the phone I magically received my emails with tracking numbers. Telling me the items were just labeled. I would have Appreciate it the truth better than a lie that was back up by your own system.