Why is ECS still in business? Can anyone tell me why this company is still in business? I'll spare you the details of my story with ECS except to say they have no customer service at all. Further, I twice spoke to their sales person who twice forwarded my call to never answer customer service. His name is Michael. I'm considering filing a civil complaint. Obviously they know about their poor service but have chosen to do nothing about it That helps justify punitive damages in a law suite. What do you think the jury will think about all these reviews?

Bought coated rotors that rusted in 6… Bought coated rotors that rusted in 6 months, In order to get a refund I need to purchase another set from them , I told them I would send them back and if they can return my money? Th Amanda there customer service manager, stated the only way is to repurchase again from them and they would issue a credit . There "HOME OF THE LIFETIME REPLACEMENT" IS A COMPLETE SCAM! I'M AFRAID IF I DID SEND THEM BACK I WOULD NEVER SEE MY MONEY OR CREDIT FROM WHAT I'VE BEEN READING ON ALL THESE SITES THEY'RE A FRAUD AND I NEED TO BE STOPPED!

Don't rely on ECS Tuning application guide Based upon website guidance, I ordered an auxiliary input wiring harness for my 2003 Mercedes C240. I received it, decided to do some online verification before opening the package. I learned this harness wasn't compatible with my car's wiring. After a lot of hassles I was authorized to return it. I paid shipping both ways for a part incorrect for my car, despite the website claim it would work.

Nothing about this transaction went… Nothing about this transaction went well. Ended up buying elsewhere, saving $300+, plus free overnight shipping. Weekend staff online worthless to solve issues. update; BS. I was asking why my payment was not processing, why I had no bonus points, why I could not use the $25 off (which processed the last time I tried) and why I always have trouble signing in... you should at least have read the text. But guess what, I'll probably still have to use y'all since you have bought everyone who supplies BMW parts, etc.

The GREATEST online European parts… The GREATEST online European parts supplier on the planet. I have been a loyal ECS Tuning customer for over 8 years. I have been an automotive enthusiast/technician for over 37 years. I have dealt with BimmerWorld, Euro Tuning and FCP Euro and ECS Tuning is the only place that consistently exceeds my expectations in every department.