ECS Tuning LLC.

1000 Seville Road, 44281, Wadsworth, United States
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3.30
Based on 20 Reviews

5

50.00%

4

10.00%

3

0.00%

2

0.00%

1

40.00%
About ECS Tuning LLC.

VW / Audi Parts and Tuning Specialists. ECS Tuning specializes in the distribution of Volkswagen (VW) / Audi performance aftermarket tuning parts and OEM BMW / VW / Audi replacement parts.

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jeff m
GB

How do you get to talk to a real person? UPDATE! Parts arrived in a timely manner and were well packaged. Unfortunately, the exhaust support, which is rubber, was already cracked and broken. Haven't called to replace it yet due to having to buy the replacement and receive credit due to it being a "lifetime warranty part". Just tried to call to straighten this out before leaving a review,but it tells me "how to do a return online" Need to speak to a person, not a cheery, robotic voice that tells me nothing useful! UPDATE: Heard from ECS and they are sending out a replacement part. Throws off the timing of the work a bit, but they made good. Stars updated.

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JAMES
GB

superb as always i have been using ECS for years and they always deliver quick and a very friendly staff. I have never had an issue with any orders and all the parts were as described.

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Lousy Fishy
CA

one-stop shop Really one stop shop for my vehicle parts, really loves to shop around.

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William Ranney
GB

Don't rely on ECS Tuning application guide Based upon website guidance, I ordered an auxiliary input wiring harness for my 2003 Mercedes C240. I received it, decided to do some online verification before opening the package. I learned this harness wasn't compatible with my car's wiring. After a lot of hassles I was authorized to return it. I paid shipping both ways for a part incorrect for my car, despite the website claim it would work.

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Keith Pitts
GB

Great customer service hassle free Great customer service hassle free. My package showed up missing two small parts, was shipped replacements the same day. Pretty certain that FedEx was to blame, but ECS didn't make me go through that dreadful claim process. Very thankful for the customer service.

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