A very satisfied customer Placed an order through customer service. When my parts came it was the wrong parts. When I called to explain, the customer service representative was incredibly helpful and corrected my order and sent the correct parts at no cost to me. I cannot go wrong ordering parts through ECS. They're experienced, courteous and always willing to make their customers happy.

Great customer service hassle free Great customer service hassle free. My package showed up missing two small parts, was shipped replacements the same day. Pretty certain that FedEx was to blame, but ECS didn't make me go through that dreadful claim process. Very thankful for the customer service.

Great service and fair pricing Great service and fair pricing. Love the lifetime warranty.

How do you get to talk to a real person? UPDATE! Parts arrived in a timely manner and were well packaged. Unfortunately, the exhaust support, which is rubber, was already cracked and broken. Haven't called to replace it yet due to having to buy the replacement and receive credit due to it being a "lifetime warranty part". Just tried to call to straighten this out before leaving a review,but it tells me "how to do a return online" Need to speak to a person, not a cheery, robotic voice that tells me nothing useful! UPDATE: Heard from ECS and they are sending out a replacement part. Throws off the timing of the work a bit, but they made good. Stars updated.

Garbage parts Bad customer service Garbage parts. Defective and cheap spoiler. Looks like junk on the vehicle. If your past the return window good luck getting a replacement! Their lifetime warranty program is JOKE. You basically have to pay for the defective part a 2nd time to replace it and all they do when they get the part back is give you a in store credit. I will NEVER USE THIS COMPANY AGAIN!