A very satisfied customer Placed an order through customer service. When my parts came it was the wrong parts. When I called to explain, the customer service representative was incredibly helpful and corrected my order and sent the correct parts at no cost to me. I cannot go wrong ordering parts through ECS. They're experienced, courteous and always willing to make their customers happy.

Bought coated rotors that rusted in 6… Bought coated rotors that rusted in 6 months, In order to get a refund I need to purchase another set from them , I told them I would send them back and if they can return my money? Th Amanda there customer service manager, stated the only way is to repurchase again from them and they would issue a credit . There "HOME OF THE LIFETIME REPLACEMENT" IS A COMPLETE SCAM! I'M AFRAID IF I DID SEND THEM BACK I WOULD NEVER SEE MY MONEY OR CREDIT FROM WHAT I'VE BEEN READING ON ALL THESE SITES THEY'RE A FRAUD AND I NEED TO BE STOPPED!

one-stop shop Really one stop shop for my vehicle parts, really loves to shop around.

Great service and fair pricing Great service and fair pricing. Love the lifetime warranty.

Worst company ever , DONT BUY ANYTHING Worst company ever Should be out of business Worst customer service in history Waited over 2 weeks to receive the wrong part Then another week or so trying to talk to somone in there customer service team (they dont answer the phones or email back) Its now been over a month and i have had to fix there mistake myself I dont EVER write reviews EVER unless im that satisfied with customer service for example ARM is above and beyond with there customer service and shipping speeds I went ahead and made this review to show how awefull they are Im that mad and dissatisfied that i wrote a review on every single option to leave a review on This is beyond a disgrace of a company