ECS Tuning LLC.

1000 Seville Road, 44281, Wadsworth, United States
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3.30
Based on 20 Reviews

5

50.00%

4

10.00%

3

0.00%

2

0.00%

1

40.00%
About ECS Tuning LLC.

VW / Audi Parts and Tuning Specialists. ECS Tuning specializes in the distribution of Volkswagen (VW) / Audi performance aftermarket tuning parts and OEM BMW / VW / Audi replacement parts.

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sean sequist
GB

Worst company ever , DONT BUY ANYTHING Worst company ever Should be out of business Worst customer service in history Waited over 2 weeks to receive the wrong part Then another week or so trying to talk to somone in there customer service team (they dont answer the phones or email back) Its now been over a month and i have had to fix there mistake myself I dont EVER write reviews EVER unless im that satisfied with customer service for example ARM is above and beyond with there customer service and shipping speeds I went ahead and made this review to show how awefull they are Im that mad and dissatisfied that i wrote a review on every single option to leave a review on This is beyond a disgrace of a company

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Keith Pitts
GB

Great customer service hassle free Great customer service hassle free. My package showed up missing two small parts, was shipped replacements the same day. Pretty certain that FedEx was to blame, but ECS didn't make me go through that dreadful claim process. Very thankful for the customer service.

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Harry Mann
GB

A very satisfied customer Placed an order through customer service. When my parts came it was the wrong parts. When I called to explain, the customer service representative was incredibly helpful and corrected my order and sent the correct parts at no cost to me. I cannot go wrong ordering parts through ECS. They're experienced, courteous and always willing to make their customers happy.

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JAMES
GB

superb as always i have been using ECS for years and they always deliver quick and a very friendly staff. I have never had an issue with any orders and all the parts were as described.

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AW-mvhiraeth
GB

Why is ECS still in business? Can anyone tell me why this company is still in business? I'll spare you the details of my story with ECS except to say they have no customer service at all. Further, I twice spoke to their sales person who twice forwarded my call to never answer customer service. His name is Michael. I'm considering filing a civil complaint. Obviously they know about their poor service but have chosen to do nothing about it That helps justify punitive damages in a law suite. What do you think the jury will think about all these reviews?

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