Mike Creed
ZAThank you Solomotoparts Thank you Solomotoparts. Full exhaust system and spares all arrived in South Africa. Will see me again for future purchases. Mike Creed.
russ sears
GBReally bad customer service Really bad customer service. I purchased 3 SuperSprox rear sprockets for my DRZ 400SM. Either the parts were shipped/labeled in error, or the were not manufactured correctly. Granted, they say there's a 30 day return policy, but I didn't open the packages for a little over 60 days. The parts do NOT fit. SoloMotoParts gives their 30 day return policy as the reason for refusing a refund. I can't say I ever recall a business sticking to the letter of their policy when it was the business that screwed up. As it stands, I can't even sell them on EBay, since I don't know what hey fit. Thanks!
Frank Pierce
GBAbsolutely the worst customer service… Absolutely the worst customer service that I have ever experienced. They do not answer their phones or return emails in a timely manner. I ordered a product that they had reported was in stock but actually wasnt. I had to dispute the charge with my credit card company to get a refund as they would not even respond. These people are awful...
Tony D
GBNO CUSTOMER SERVICE I ordered 4 items for $700. I received two parts that were $18 each, and did not receive the 2 saddlemen seats I ordered. I called and emailed for 2 weeks, never received a reply. I had to call my credit card company to get my money back. Avoid like the plaque!
Jason J Hall
AUWhy oh why didn't I review these people… Why oh why didn't I review these people before I got burned with over $2000 AUD. 1) Incomplete order! 2) No responce from emails! 3) Bet they are using up the 30 day policy as I'm in Australia. 4) Paid tax, import duites etc on over $500 USD of parts never sent!