Solomotoparts

89119, Las Vegas, United States
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2.54
Based on 13 Reviews

5

38.46%

4

0.00%

3

0.00%

2

0.00%

1

61.54%
About Solomotoparts

Solo Moto is a leading online retailer of motorcycle parts and accessories. Product line includes parts for Street, Dual, ADV, Off-Road/MX and Cruiser bikes. Popular vendors include EBC, Puig, Dynojet and Rizoma.

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Fue Muas
GB

I got screwed out of $70 Ordered some bar ends through them. Paid $70 for it. Got nothing. I called them to see if they can ship me another set or refund me. They said it’s my problem to deal with the post office. Now I I’m out $70 and nothing to show for it. Their customer service is garbage. Please do yourself a favor and stay away from them. Once they get your money they really can care less about you.

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CJ Sam
GB

DO NOT BUY FROM THEM Ordered Tank Bag with Tank ring. Only received Tank Bag. Customer service is none existent, they don't care about their customers. No one is answering the phones, I called 3 times. At same time I started sending emails (3), every time I got an answer with we are escalating this, after a week, no response. On my 3rd email I asked for partial refund for the tank ring, again it was forwarded to manager this time, NO ANSWER. DO NOT BUY, STAY AWAY FROM THESE GUYS, CUSTOMER SERVICE NONE EXISTENT AND RETURN ITEM IS NONE EXISTENT EITHER.

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Frank Pierce
GB

Absolutely the worst customer service… Absolutely the worst customer service that I have ever experienced. They do not answer their phones or return emails in a timely manner. I ordered a product that they had reported was in stock but actually wasnt. I had to dispute the charge with my credit card company to get a refund as they would not even respond. These people are awful...

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Tony D
GB

NO CUSTOMER SERVICE I ordered 4 items for $700. I received two parts that were $18 each, and did not receive the 2 saddlemen seats I ordered. I called and emailed for 2 weeks, never received a reply. I had to call my credit card company to get my money back. Avoid like the plaque!

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TeamDoty
GB

No communication, horrible customer service. Placed an order for some accessories many weeks ago. Never received any updates beyond the initial order confirmation. Upon looking at the order status on their site today they have listed it as "refunded". I've never received any communication from them regarding this status change, so now three days before my sons birthday I'm only finding out he won't be getting the gift I planned to give him. This is a horrible way to do business and insanely insensitive to a customer.

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