The best experience Honestly, more stores need to take note in how the team at Vicrez handles their customers! From answering phone calls and emails, to interacting with the customer on social media! I am so happy that I found Vicrez online and that I pulled the trigger on buying from their online store! Keep being amazing team! I’m happy to showcase your parts on my car!

They never shipped my order They never shipped my order. Ordered on 9/2 with any expected ship date of 3-5 days. Everytime I requested a ship date or tracking number I got the run around. Gave them 2 weeks and then I canceled the order and entered a dispute with my credit card. Edit: was contacted to supply an order number as verification but it's been months since my order. I took a screen grab of the support email ID numbers but I can't post screen grabs. The internal ID numbers are 38490, 38494, 39304. Each one of these are customer support people I've emailed.

CF Hood had scratches on the cowl when… CF Hood had scratches on the cowl when it arrived let them know and the filed a report with shipping. Then nothing weeks go by still waiting for response from shipping company. More weeks go by and still nothing will be filing a dispute with PayPal to hopefully get my money back company customer service is a total joke.

Vicrez and Kat are #1 Vicrez is hands down the best of the best when it comes to styling your car and taking it to the next level! Amazing products, quick shipping, and the best customer service in the industry. The general manager Kat (Katherine) is an absolute sweetheart and pleasure to deal with. Not only is she incredibly helpful, but she has a true understanding of all the items Vicrez has to offer! As a matter of fact, if you want the installs, she is usually the one doing the installations! Thank you Kat and Vicrez for such an amazing experience. - Jango Scat

Vicrez has an amazing product Vicrez has an amazing product! The look of the product and durability has been unmatched. I purchased the rear diffuser for a 2018 dodge Challenger about a year ago and it is beautiful. It was easy to install, it arrived perfectly, the instructions were easy to follow, and Vicrez customer service is hands down one of the best I worked with.