bumper came in damaged and refused to… bumper came in damaged and refused to help. Additionally customer service is an absolute joke. dont giove these jokers a single dollar of your money you will regret it

CF Hood had scratches on the cowl when… CF Hood had scratches on the cowl when it arrived let them know and the filed a report with shipping. Then nothing weeks go by still waiting for response from shipping company. More weeks go by and still nothing will be filing a dispute with PayPal to hopefully get my money back company customer service is a total joke.

Outstanding Customer Service and Products Vicrez has gone above and beyond in helping me with my orders and answering any questions I’ve had. I can’t think of a company that has gone more out of their way than Vicrez to ensure that their customer is satisfied. I’ve placed three orders for my Challenger, and the product quality seems top notch to me. I’ve only gotten to install one of those three products so far, but the appearance is fantastic.

370z Nismo front bumper for 350z I purchased the 370z Nismo front bumper for the 350z during a sale event. I went to install it a couple months later and the bumper shattered like Cheap ABS plastic. I sent them a picture and explained what happened but they were utterly useless. They advertise durable products and you get trash. They advertise polyurethane but you will get ABS plastic. They will respond to you fairly quick when you contact them, but won’t do anything helpful to assist in the situation. They will just keep apologizing such as Diana Garcia did for several exchanged messages.

The best experience Honestly, more stores need to take note in how the team at Vicrez handles their customers! From answering phone calls and emails, to interacting with the customer on social media! I am so happy that I found Vicrez online and that I pulled the trigger on buying from their online store! Keep being amazing team! I’m happy to showcase your parts on my car!