CLEVELAND BROWN
USOver a year since I’ve installed these.… Over a year since I’ve installed these rotors and I was pleasantly surprised, I only have one concern though. When changing out the pads, the shims never fit. I had to beat the pad on one time (which you should never do) and it froze up on the rotor. In the front, I had to only use one shim instead of the usual two. Other than that, I haven’t had any serious problems.
Chris Erbafina
USWorst customer service ever! Worst customer service ever!! Before I ordered I asked how long for them to be shipped to my zipcode. I was told 3-5 working days. After 3 working days I had not received any tracking info yet. After I called I finally got tracking emailed from UPS that they would be here next wednesday (12 full days after I ordered) It took me all day to get a supervisor on the phone. The supervisor Carlos was extremely rude and and only solution was "well if you dont like it ill just refund your order" He also told me I was lying about being told 3-5 days until I produced the chat record. (After he told me I never was told that and there was no record on his end) He never apologized or even offered a solution. I asked for someone above him and was told he was the only supervisor and nobody was above him. Stay away, far far away from this company!!!
WILLIAM MAYHEW
USTerrible company and the worst brake… Terrible company and the worst brake rotors I have ever purchased. Do not buy there products. I have a 2015 Corvette basic Stingray and the product only lasted 3 months. They said they would replace but would not cover the labor charges.
Kelly
USNot worth your time!!! After ordering my brakes and rotors… After ordering my brakes and rotors from this company, after 2-3 weeks of them being installed they squealed and made loud noises. I emailed the company about my concerned and they told me that i had to wait till i drives on them for a certain amount of miles before it would stop. I gave them the benefit of the doubt and continued to drive, which in return had me past my 30 days of purchase and i literally have no pads left and i’ve been driving like that for months now because i can’t fathom to spend about $500 on new ones and the labor to have them put on in less than a 6 month span. I’m far from a happy customer. They sure know how to talk their way out of things to someone who doesn’t know anything about vehicles. Not trusting at all, very cheap company for way to high of a price. Will never buy from this company or refer them to anyone i know. If anything, i’ll stir people away and make sure no one buys from them. 👎
A real person who was ready to
US100% based on customer service This review is 100% based on my customer service over a series of days. Ok?!? My situation was a bit unique. However, throughout it all, I never lost hope because there was always a customer service representative reaching out to me via email or responding via chat. Thank you guys for working with me quickly to resolve my issues. Order Number: 110026126 Order Date: 2022-06-18