juan delgado
GBI purchased rotors from this company Issue resolved...I purchased rotors from this company , was sent the wrong ones. Customer support is very bad... No follow up calls or emails only 1 spam email. Dont understand why it is spam.. Now i can not get a return label because Rose said the connection does not work.. No managers or superiors to talk and resolve issue.
Allen Adams
GBShipping took 7 days Shipping took 7 days, they are much lighter then the same ones I buy from AutoZone. The pads are cheep, don't recommend and also these google ratings never show up till you type in ratings after there website name in search bar.
DW
GB#stillwaitingonmyREFUND! I ordered front brakes and rotors for my 17 Grand Caravan , I received parts for a Volkswagen car. Numerous phone calls it took to get a ups label emailed to me and over 48 hours to receive that in my email. Called and gave them the tracking number , still waiting on refund . Will never order from this place or affiliated company names. Don’t waste your time . Zero customer service
Monty
GBSorry Mike I ordered a break in rotor kit on the 29th of December and apparently they won't be here until the 13th of January... So much for the three to five business days... Anyways after reading all the bad reviews I hope my parts fit... Just wish I would have read the reviews before I ordered... Lol... Notice how drilled rotors has a generic reply for everybody's review... So please drilled rotors don't send me to Mike from accounting because Mike can't help me...
A real person who was ready to
GB100% based on customer service This review is 100% based on my customer service over a series of days. Ok?!? My situation was a bit unique. However, throughout it all, I never lost hope because there was always a customer service representative reaching out to me via email or responding via chat. Thank you guys for working with me quickly to resolve my issues. Order Number: 110026126 Order Date: 2022-06-18