Worst customer service ever! Worst customer service ever!! Before I ordered I asked how long for them to be shipped to my zipcode. I was told 3-5 working days. After 3 working days I had not received any tracking info yet. After I called I finally got tracking emailed from UPS that they would be here next wednesday (12 full days after I ordered) It took me all day to get a supervisor on the phone. The supervisor Carlos was extremely rude and and only solution was "well if you dont like it ill just refund your order" He also told me I was lying about being told 3-5 days until I produced the chat record. (After he told me I never was told that and there was no record on his end) He never apologized or even offered a solution. I asked for someone above him and was told he was the only supervisor and nobody was above him. Stay away, far far away from this company!!!

i assume that the rotors are good and… i assume that the rotors are good and brake pads so far my only complaint was the packaging it was very poor in fact on of the boxes smelled like fish bait. But so far rotors and brake pads no complaint

Over a year since I’ve installed these.… Over a year since I’ve installed these rotors and I was pleasantly surprised, I only have one concern though. When changing out the pads, the shims never fit. I had to beat the pad on one time (which you should never do) and it froze up on the rotor. In the front, I had to only use one shim instead of the usual two. Other than that, I haven’t had any serious problems.

I recently purchased rotors and brakes… I recently purchased rotors and brakes from drilled rotors. Excellent is the best way I can describe my purchase. Packaging on delivery was very good. This is a great quality rotor. I am definitely pleased!! I can definitely guarantee you’ll love their products!! Thanks Drilled Rotors!

Order a rotor and pad kit for my BMW Order a rotor and pad kit for my BMW, was sent the wrong ones. I called to exchange and was informed that they would send out an email with instuctions for the return. I followed them, was told my replacement rotors would sent as soon as UPS had a tracking # for the return. A week later i called to get tracking # for new rotors.was informed that the replacement rotors are out of stock and wont be in stock till June. So to recap, i was sent the wrong rotors, the company gave me 4 days to return the wrong rotors. Was told they were in stock. This company has abysmal customer service, will lie to you! So if you order from this company, you will have problems as i did.