3 months- still no refund! I ordered jacket below Nov 2017, but it was too big. I have been trying to get a refund since. Jafrum customer service does not answer, but has returned calls when leaving a voice mail. However, regardless of what they say - it has yet to become fact! Also, contact through Jafrum.com site is nothing but a rat race with no cheese! It has been 3 months & when I do speak to customer service - the "Priority" placed on my refund seems to have no effect to the actual happening. Very frustrated & while I will continue my refund request with Jafrum, I will seek ways to post my dissatisfaction of poor customer service/refund for all to heed by. Classic Braided Biker Leather Motorcycle Jacket LJ657-3XL Subtotal $79.95 Tax $0.00 Shipping $6.79 Grand Total $86.74

NEVER AGAIN!! NEVER AGAIN!!! What a joke, I ordered a pair of jeans. Sent them back due to fit. They confirmed receipt In MAY. NO REFUND. Round and round I go with the "support" dept. They say the refund went to my bank. No such transaction. I asked for a transaction record of the credit. Crickets

DO NOT BUY ANYTHING FROM JAFRUM OR… DO NOT BUY ANYTHING FROM JAFRUM OR DETOUR LEATHERS!!!! THIS Muslim POS is a Thief and a Scammer!!! I wish I Had seen these reviews instead of reading the fake ones on their website before making a purchase. My Wife ordered me 2 Leather Jackets a "L" and "XL" because we were not sure how accurate the sizes were. Because of the Return Policy I quickly contacted the Jafrum Customer Service the following day and they were more then happy to give me an RMA Number in an email with instructions to send the "XL" back. I spent $35.00 to overnight the package just to have it returned to me stating that the company and address do not exist. Now the Customer Service number doesn't work, the website is off line. This Clown does business under several names, I think my next step is to contact the Better Business Bureau and have them investigate this company.

Jafrum is a group of Dedicated Folks … Jafrum is a group of Dedicated Folks who are thriving to make your Shopping experience as Cool and Easy to shop for everything. I actually have had the sale rep. stop me to show me a item that was more affordable than the 1 I was looking at; explaining to me the more expensive 1 had features I wasn't looking for and the 1 he found was perfect with No less quality, Thanks Jafrum for caring about all aspects of Customer Satisfaction. We don't find this service everywhere, Thanks, JAFRUM!

They're just out for a quick buck. After 2 purchases through them, I can pretty much confidently say that they're the worst quality motorcycle company i have ever dealt with. Not only did they make me wait 2 and a half weeks to get my helmet through them, but they also manufacture their own line of products and i cannot stress to stay away from them anymore. I purchased one of their chaps and am very disappointed to say that you can't rely on them. The zipper pocket on the chaps is so unreliable that I lost my house keys and some pocket change. Don't let the low price and big promises fool you, they're nothing but a sham company that doesn't care about quality. Jafrum is the reason why I believe in buying quality gear now, shell out a extra few bucks and avoid the hassle.