Nightmare of an experience........ Horrible customer service!!! They never answer their phone, & they never return a message!!! If there are no problems with your wheels, you'll probably be okay. But if your wheels come in damaged, which mine did, you can forget it!! You're just out there all by yourself!! You can't get a hold of anybody for help!! I'm still trying to get my problem resolved!! Don't walk, run as fast as you can from this website!!!! They don't care about their customers at all!!!!

If I could rate them lower I would. What a joke?!?! DO NOT BUY FROM THIS COMPANY!! Need I say more? I will anyway. I placed an order with them early on a Thursday morning. The website stated that the wheels were an "in stock" item so I went ahead and purchased them eventhough the shipping was a little overpriced. Late that evening I received an email, after business hours, of course. The email stated that they were expecting a shipment the following week. So I impatiently waited for my wheels. Late the following week I received an email stating the manufacturer said that it would be at least another 2 weeks. I sent an email asking what they were going to do to make it right. They sent an email back the next day saying if I wanted to take my business elsewhere that would be fine with them. 38 warehouses...more like someone working out of his garage at home.

No response no call back I first tried to contact them by phone, don’t do it you’ll get a recorded message saying that email is the best way to communicate as they check their emails regularly throughout the day. I emailed them and got no response. I called again and got the same message as the first time so I emailed them again I’m yet to get a response. What I didn’t mention is that both times I called I left detailed messages. I didn’t get a call back either.

Great Company To Do Business With I ordered a set of 17" wheels for my Honda Odyssey LX taxicab on Monday afternoon. The wheels arrived the following Friday afternoon. They were packed in four separate heavy cardboard boxes! They wheels looked as if they were brand new! I was extremely impressed with the wheels. I had the wheels installed first thing Saturday morning. I would recommend this company to anyone looking for wheels. I am very satisfied with their service.

Absolute worst! I ordered a wheel for my Mercedes 2 months ago, received the incorrect wheel. It took a week for anyone to finally respond on a resolution. I finally received a return label, I returned the wheel promptly. Now 3 weeks later, I still don’t have a refund or the correct wheel. Magically, after a stern email, the refund was issued. Summary: don’t do business with this company, terrible customer service.