Order Made... then, Nothing. BUT THEN RESOLUTION To their credit, in the end Finish Line Wheels made everything right. Here's the gist of what happened. I made the order. They processed the payment and confirmed the order (presumably automated). I expected the wheel to ship quickly and receive it within a week or so per their website. After a week without hearing anything further I attempted to contact by phone (where I left a message), and email to both their info@finishlinewheels and dave@finishlinewheels addresses requesting a status update. After 10 days I made another attempt to contact Finish Line Wheels by phone and email. After 13 days I requested cancellation of my order, filed a dispute with the credit card company, and re-ordered the wheel from a different vendor who confirmed the order and then provided shipping info including the tracking number within 8 hours of placing the order. After 15 days I received an email from Bobby at Finish Line Wheels, with a tracking number, although they had shipped the rim a week earlier this was my first communication from Finish Line Wheels since the initial order confirmation. I requested that the shipment be stopped, and Bobby asked me to refuse delivery, unfortunately I was at work, it was being delivered at essentially the same time that Bobby & I began communicating by email. I offered to return the rim to Finish Line Wheels at their expense as I did not need 2 rims. FINISH LINE WHEELS TOLD ME TO KEEP THE RIM AND ISSUED A FULL REFUND. So, once Finish Line Wheels did get in touch they gave 5 star service and made everything right. According to Bobby, they had a lot of people out sick, which may well be the case given the ongoing COVID19 situation. Should I require another rim in the future I would give Finish Line Wheels another chance.

Wish I could give them NO STARS! Wish I could give them less than one star. Ordered wheels showing in stock and they sent confirmation on order, Then they didn't bother to to tell me they canceled order because they didn't actually have the wheels and lied that they sent me a notice. Stay as far away as you can!

Great Company To Do Business With I ordered a set of 17" wheels for my Honda Odyssey LX taxicab on Monday afternoon. The wheels arrived the following Friday afternoon. They were packed in four separate heavy cardboard boxes! They wheels looked as if they were brand new! I was extremely impressed with the wheels. I had the wheels installed first thing Saturday morning. I would recommend this company to anyone looking for wheels. I am very satisfied with their service.

Hey it’s me again Hey it’s me again. Do you guys have this in stock yet? BMW M6 20x10.5 OEM Alloy Rim 2012-2018 A.86027RE.LC66.MABRT

If I could rate them lower I would. What a joke?!?! DO NOT BUY FROM THIS COMPANY!! Need I say more? I will anyway. I placed an order with them early on a Thursday morning. The website stated that the wheels were an "in stock" item so I went ahead and purchased them eventhough the shipping was a little overpriced. Late that evening I received an email, after business hours, of course. The email stated that they were expecting a shipment the following week. So I impatiently waited for my wheels. Late the following week I received an email stating the manufacturer said that it would be at least another 2 weeks. I sent an email asking what they were going to do to make it right. They sent an email back the next day saying if I wanted to take my business elsewhere that would be fine with them. 38 warehouses...more like someone working out of his garage at home.