Stacie F
GBCan I have your Attention! Can I have your Attention! This company is a brokerage. They have zero vehicles. What they do after you place a reservation is reach out to every legitimate and even non legitimate companies in that area and try to find you a ride. They could care less if the vehicle shows up or not. They get their commission by reserving a vehicle for you. They also do not carry enough insurance to cover you if for some reason you would be in an accident in one of the vehicles rented. You can figure out what companies are legit in your area by first searching out limo services in your area and then going to saferweb and entering the company's business name. If it does not say authorized for passenger you are renting an illegal vehicle. I hope this explains why different vehicles show up than what are advertised and why people do not answer the phone when you call. We have been in business since 2005 and these people are the bottom dwellers of our industry.
Hannah Beckham
GBExecutive Party Bus – amazing customer service I guess not much is known about party buses, at-least, I did not know much. Our company needed an executive bus for our company in Seattle, WA. Global came through and made it happen, I must mention that Daisy very dedicated, punctual in calling us back – amazing customer service. Daisy hooked it up with an executive party bus with black leather interior. The bus gave a business style theme, yet, enough of the party amenities inside. We had a blast.
Joanne Houghtaling
GBSearching for a party bus/limo for a… Searching for a party bus/limo for a 21st birthday celebration. Contacted company and was told a different price than their on-line "special". On-line also noted there is a no cancellation fee, but the agent, who would not disclose his location, said there is a $300 cancellation fee. I ended the call feeling like this is a scam and I could not rely on this transportation.
Sean Fogarty
GBI don’t share reviews often I don’t share reviews often, but when a company has poor customer service, I think it’s necessary because I would like to hear other people’s experience before choosing. We called global limosuines and arranged a price that they verbally and via text agreed to. After trying to reach them for a few days leading up to our event, the rep we spoke with wasn’t answering or returning our calls. This was after telling us he would call us back after speaking with his manager days earlier to confirm prices. Close to the event, he texted us back saying that the price they could do would be hundreds of dollars more than he previously agreed. I again called him and he didn’t go to a manager for me to speak with, nor did he ramnify there poor customer service. We were put off and the price was raised by hundreds of dollars right before our event. Leaving us to search for a new company right before we needed a limo. I’d recommend avoiding global limousines, or at least know what happened with our experience.
Irene
CAFind a better company to use Planning a wedding during a pandemic is hard enough but it was made harder by dealing with vendors like global limo. We had been displaced from our venue and no longer needed transportation for a large number or for the length of time we originally asked for. After several phone calls I realized I was speaking to the manager and he lied to me about being in charge. He told me he couldn’t give me the contact info to speak with the manager after several days of saying he would. We finally were able to get to a price that was lower but still overpriced for the 2 hours we needed the limo. Come our wedding day the limo comes and has NO air conditioning and was a Hot August day. Limo driver left without giving my my change. I’ve tried contacting them but of course no answer. Worst service ever! I am not one to leave negative reviews but I didn’t want others to melt like myself and my bridal party did.