Danielle Buss
USBRIDES BEWARE!! Planning a wedding in a pandemic is already hard enough, but when you literally book and make a payment for the stretch hummer limo and they can’t even take the time to reach out, even after we have left at least 10 voicemails. Very unprofessional, very dissatisfied, and very upset to have to find something else for our wedding day, with one weeks notice.
Irene
CAFind a better company to use Planning a wedding during a pandemic is hard enough but it was made harder by dealing with vendors like global limo. We had been displaced from our venue and no longer needed transportation for a large number or for the length of time we originally asked for. After several phone calls I realized I was speaking to the manager and he lied to me about being in charge. He told me he couldn’t give me the contact info to speak with the manager after several days of saying he would. We finally were able to get to a price that was lower but still overpriced for the 2 hours we needed the limo. Come our wedding day the limo comes and has NO air conditioning and was a Hot August day. Limo driver left without giving my my change. I’ve tried contacting them but of course no answer. Worst service ever! I am not one to leave negative reviews but I didn’t want others to melt like myself and my bridal party did.
Moses Abraham
USGreat SUV Service for Napa wine tour Great service, we rented a SUV from Roseville Ca to Napa. The SUV was late model, the leather interior was pristine, we thoroughly enjoyed the wine tour. We went to the Sterling winery in Saint Helena. Our time was going to be half an hour over the limit, however, we were given a grace period without any extra charge. Next time, we are going to try a Hummer limo rental. I will thoroughly recommend their service.
Camille
USNEVER USE GLOBAL LIMOS. This company is a SCAM. We called Global Limos and arranged a price for a party bus with "Harry", who he agreed to the price verbally and confirmed via text. After the reservation was made, we reached out to our rep because we had not received official confirmation of our payment. A few days before the event, he texted us back saying that the price would be thousands of dollars more than he previously agreed, initially stating that it was "because the bus broke down." After inquiring further, it became clear that the price was raised because "it was a busy night for proms" and they thought they could get a better deal from another group. This left us unable to find a new company only days before the event. Several other customers have reported similar experiences. Global Limos is an unreliable, untrustworthy company and I would not recommend to anyone. Zero stars.
Sean Fogarty
USI don’t share reviews often I don’t share reviews often, but when a company has poor customer service, I think it’s necessary because I would like to hear other people’s experience before choosing. We called global limosuines and arranged a price that they verbally and via text agreed to. After trying to reach them for a few days leading up to our event, the rep we spoke with wasn’t answering or returning our calls. This was after telling us he would call us back after speaking with his manager days earlier to confirm prices. Close to the event, he texted us back saying that the price they could do would be hundreds of dollars more than he previously agreed. I again called him and he didn’t go to a manager for me to speak with, nor did he ramnify there poor customer service. We were put off and the price was raised by hundreds of dollars right before our event. Leaving us to search for a new company right before we needed a limo. I’d recommend avoiding global limousines, or at least know what happened with our experience.