I don’t share reviews often I don’t share reviews often, but when a company has poor customer service, I think it’s necessary because I would like to hear other people’s experience before choosing. We called global limosuines and arranged a price that they verbally and via text agreed to. After trying to reach them for a few days leading up to our event, the rep we spoke with wasn’t answering or returning our calls. This was after telling us he would call us back after speaking with his manager days earlier to confirm prices. Close to the event, he texted us back saying that the price they could do would be hundreds of dollars more than he previously agreed. I again called him and he didn’t go to a manager for me to speak with, nor did he ramnify there poor customer service. We were put off and the price was raised by hundreds of dollars right before our event. Leaving us to search for a new company right before we needed a limo. I’d recommend avoiding global limousines, or at least know what happened with our experience.

Find a better company to use Planning a wedding during a pandemic is hard enough but it was made harder by dealing with vendors like global limo. We had been displaced from our venue and no longer needed transportation for a large number or for the length of time we originally asked for. After several phone calls I realized I was speaking to the manager and he lied to me about being in charge. He told me he couldn’t give me the contact info to speak with the manager after several days of saying he would. We finally were able to get to a price that was lower but still overpriced for the 2 hours we needed the limo. Come our wedding day the limo comes and has NO air conditioning and was a Hot August day. Limo driver left without giving my my change. I’ve tried contacting them but of course no answer. Worst service ever! I am not one to leave negative reviews but I didn’t want others to melt like myself and my bridal party did.

Driver left us stranded at wrong… Driver left us stranded at wrong destination despite us reminding him of our pickup point prior to drive off. The company doesn’t even answer calls post booking confirmation so you are unable to change pick up point etc. Very terrible experience 0/10 would never recommend. 21 people left stranded in the middle of the night after we’ve paid. Terrible behaviour

Can I have your Attention! Can I have your Attention! This company is a brokerage. They have zero vehicles. What they do after you place a reservation is reach out to every legitimate and even non legitimate companies in that area and try to find you a ride. They could care less if the vehicle shows up or not. They get their commission by reserving a vehicle for you. They also do not carry enough insurance to cover you if for some reason you would be in an accident in one of the vehicles rented. You can figure out what companies are legit in your area by first searching out limo services in your area and then going to saferweb and entering the company's business name. If it does not say authorized for passenger you are renting an illegal vehicle. I hope this explains why different vehicles show up than what are advertised and why people do not answer the phone when you call. We have been in business since 2005 and these people are the bottom dwellers of our industry.

Expensive, tripled charged and sent terrible equipment Desperate to secure buses to send to football playoff game, we knew we would have to pay an higher price. We requested two 56 passenger buses. They sent one 56 passenger bus and one 35 passenger bus, both were in horrible condition, and they charged us the same for both buses. (approximately $2700 each) It was more than double that the other companies would normally charged. Additionally, they "accidentally" charged our credit card six times thus wiping out our checking accounts leaving nothing for meals,etc. for our team. We are not a rich school, quite the opposite actually. The buses' bodies were cracked as if they had been hit, the seats were thread worn, and the entertainment didn't work. Company should be ashamed of themselves in every way as they took advantage of a last minute situation.