Gillian Redfearn
GBExpensive, tripled charged and sent terrible equipment Desperate to secure buses to send to football playoff game, we knew we would have to pay an higher price. We requested two 56 passenger buses. They sent one 56 passenger bus and one 35 passenger bus, both were in horrible condition, and they charged us the same for both buses. (approximately $2700 each) It was more than double that the other companies would normally charged. Additionally, they "accidentally" charged our credit card six times thus wiping out our checking accounts leaving nothing for meals,etc. for our team. We are not a rich school, quite the opposite actually. The buses' bodies were cracked as if they had been hit, the seats were thread worn, and the entertainment didn't work. Company should be ashamed of themselves in every way as they took advantage of a last minute situation.
Sean Fogarty
GBI don’t share reviews often I don’t share reviews often, but when a company has poor customer service, I think it’s necessary because I would like to hear other people’s experience before choosing. We called global limosuines and arranged a price that they verbally and via text agreed to. After trying to reach them for a few days leading up to our event, the rep we spoke with wasn’t answering or returning our calls. This was after telling us he would call us back after speaking with his manager days earlier to confirm prices. Close to the event, he texted us back saying that the price they could do would be hundreds of dollars more than he previously agreed. I again called him and he didn’t go to a manager for me to speak with, nor did he ramnify there poor customer service. We were put off and the price was raised by hundreds of dollars right before our event. Leaving us to search for a new company right before we needed a limo. I’d recommend avoiding global limousines, or at least know what happened with our experience.
Camille
GBNEVER USE GLOBAL LIMOS. This company is a SCAM. We called Global Limos and arranged a price for a party bus with "Harry", who he agreed to the price verbally and confirmed via text. After the reservation was made, we reached out to our rep because we had not received official confirmation of our payment. A few days before the event, he texted us back saying that the price would be thousands of dollars more than he previously agreed, initially stating that it was "because the bus broke down." After inquiring further, it became clear that the price was raised because "it was a busy night for proms" and they thought they could get a better deal from another group. This left us unable to find a new company only days before the event. Several other customers have reported similar experiences. Global Limos is an unreliable, untrustworthy company and I would not recommend to anyone. Zero stars.
Moses Abraham
GBGreat SUV Service for Napa wine tour Great service, we rented a SUV from Roseville Ca to Napa. The SUV was late model, the leather interior was pristine, we thoroughly enjoyed the wine tour. We went to the Sterling winery in Saint Helena. Our time was going to be half an hour over the limit, however, we were given a grace period without any extra charge. Next time, we are going to try a Hummer limo rental. I will thoroughly recommend their service.
Hannah Beckham
GBExecutive Party Bus – amazing customer service I guess not much is known about party buses, at-least, I did not know much. Our company needed an executive bus for our company in Seattle, WA. Global came through and made it happen, I must mention that Daisy very dedicated, punctual in calling us back – amazing customer service. Daisy hooked it up with an executive party bus with black leather interior. The bus gave a business style theme, yet, enough of the party amenities inside. We had a blast.