JD Byrider sold my daughter a 2018 Town… JD Byrider sold my daughter a 2018 Town and Country. She hasn't even had the car 3 months and the transmission is going in it. Well, guess what, Y'all are Going to fix this problem or be taken to Court!

Diamonds in the Rough I wanted to jump on here and give a hugh shout out to a couple of employees. I have definately had my issues with jd byrider in the past, but lately i found 2 diamonds in the rough. Emma in CNAC and Abby in auto repair. These 2 woman are the best in customer service. I recently experenced issues with my car and both these ladies went above and beyond to assist me in getting back on track with my car. Abby also went to great lengths to get my daughters car back on the road. Kudos to these 2 ladies!!!

I just... really needed a vehicle to get to work. Really needed a vehicle, they sold me a car I liked, it handled great on the test drive. They made me watch some drawn out terrible cgi video afterwards, told me it was just procedure, that I didn't really have to pay it much mind. Shortly afterwards check engine light comes on, I take it back, and what do you know mechanic tells me the cat is going out. That's almost 3k on top of the 18k for a car only worth 8k max. I was in a bind when I made the purchase. I decided to do some research apparently the car was in two accidents, rebuilt, had multiple owners, none of that was even mentioned when I'd asked about the history. Just, "it's a clean, reliable vehicle" long story short these people working here, they are going to have some serious karma to work off.

The worse I don't own a car wit JD Brmyrider but have had numerous encounter with the location is St. Cloud, Minnesota, specifically with Brian Ogle, he is rude and extremely disrepectful. If this is who you have running your company, know that you business will suffer with this man as your manager. His customer service is awful, he does not listen and his overall demeanor is condescending. If you want a good experience with buying a car do not expect it from this man.

I don't even want to give him one star I don't even want to give him one star, they deserve no Stars the sales team is amazing. The service department sucks they force you to pay for an extended warranty program that they would go their way out of and say that it's not covered under waorange like literally, I have paperwork stating a code that is coming up on my husband's car for a transmission problem and they are claiming. We have to pay for a diagnostic test when I've already paid 3 people for one. And I have the pronounce of it. We got nothing but problems with the service department people lying to us and they sold him a car with the headlights shining on the ground. We want our money back for the extended word. Do we paid for Cos? I've read BB reviews and they're all bad and it all has to do with your janky extended warranty. So I think you need to change it. Cause you're literally about to get sued by me.