Alexus Rice
USI hope this will save someone because I… I hope this will save someone because I didn’t look at the reviews before getting my first car note with by rider. 4 years ago I put $2000 down on a 2010 ford fusion the balance for the note was 12,000 & car note was supposed to be $390 every month and I was told I would be done paying off in less than 2 years …. Here I am 4 years later still owe over $5000 !!!!!! How idk ! 🤷🏾♀️ they tell me anything and just took my car because I missed a month of payment due to the car being so old I get things fix every other month. !!!! Tried to return and they said I can indeed return it but will still be responsible for the rest of the payments what a rip off !!!! my car is so old altogether. I’ve already paid a little over $30,000 for this 2010 Ford fusion on top of that when I calculated my monthly payments lol like how ???!!!!!! Plus I’ve spent thousands of dollars because the car was so old and I’ve got multiple things fixed on the car !!! I’m speechless with myself, but it’s definitely a lesson learned. Please do not buy from here or do business !!!!! That should of been my FIRST red flag but I was so young and desperate for a car smh here it is 4 years later I still owe $5,000 + on the car and paid way over what I was told which was supposed to be only 12,000
Todd Kelley
USWhere do I start. Where do I start.. well I’ll say this if you have bad credit and are willing to get ripped off in order to have a car that you won’t be able to refinance because you will owe double maybe triple what their POS cars are worth then this is the place for you. They will tell you that they have 3 year or 30,000 mile warranty but when your car breaks down a few minutes after leaving dealership don’t be surprised when nothing is covered or you have to pay up front and wait months possibly even years to get your money back. If you buy from here good luck and I’m sorry. But my advice save your money build your credit until you can buy from a reputable dealership not this whatever you want to call it.
Christine
USDiamonds in the Rough I wanted to jump on here and give a hugh shout out to a couple of employees. I have definately had my issues with jd byrider in the past, but lately i found 2 diamonds in the rough. Emma in CNAC and Abby in auto repair. These 2 woman are the best in customer service. I recently experenced issues with my car and both these ladies went above and beyond to assist me in getting back on track with my car. Abby also went to great lengths to get my daughters car back on the road. Kudos to these 2 ladies!!!
Nancy Holeman-Butcher
USCan someone please explain to me why a… Can someone please explain to me why a vehicle purchased from Byrider needs its third alternator replaced under warranty and the wait time for this replacement is Jan 25 2024. Obviously for you to receive a car payment a person needs to go to work correct????? Over a month for a simple repair is OUTRAGEOUS!!!!!!! Corporate will get back to me in 5-7 days. UNACCEPTABLE!!!!! Time to get social media involved
Mia Collins
USThe worst of the worst This is the worst company you can get a car from please don't look they way cause you will definitely regret it I would hate for anyone to go through with what I went through...they sells lies and dreams and makes your life miserable that you would rather walk to where you going to keep from dealing with them...run away from this company if you want what's best for you