Christine
GBDiamonds in the Rough I wanted to jump on here and give a hugh shout out to a couple of employees. I have definately had my issues with jd byrider in the past, but lately i found 2 diamonds in the rough. Emma in CNAC and Abby in auto repair. These 2 woman are the best in customer service. I recently experenced issues with my car and both these ladies went above and beyond to assist me in getting back on track with my car. Abby also went to great lengths to get my daughters car back on the road. Kudos to these 2 ladies!!!
Sherri Butko
GBOnly 24 payments to go😊 I am the beginning of my third year financing a van from JD Byrider and I would highly recommend them to anybody who may be having a hard time finding someone who will finance a vehicle. We had the pleasure of working with Steve who is actually the owner of that particular branch and I got to say he's a great guy!! They offer a 2 year warranty, discounted labor and $10 oil changes!! When nobody else wanted to help us they were more than happy to and I would highly recommend this place to anyone bad credit or not
Nancy Holeman-Butcher
GBCan someone please explain to me why a… Can someone please explain to me why a vehicle purchased from Byrider needs its third alternator replaced under warranty and the wait time for this replacement is Jan 25 2024. Obviously for you to receive a car payment a person needs to go to work correct????? Over a month for a simple repair is OUTRAGEOUS!!!!!!! Corporate will get back to me in 5-7 days. UNACCEPTABLE!!!!! Time to get social media involved
Juanita Morris
GBThey approve u online but deny u when… They approve u online but deny u when u go to store.there not up on there words. Bad experience told approved called told them I'd ha e to hire a ride it's hr away oh ur approved get there need cosigner..bs.not good..should be told one phone before driving there to have to pay for rides back.or walk home took hrs to get home.not trusting to get approved and told come in to get turned away..
Meschell Odle
GBHighly Recommend I recently bought my third vehicle from JdByrider The first one I got when I lived in Jacksonville Fl and never had any issues with it the other two I bought at the Bowling Green Ky location The second vehicle. 2012 Chrysler 200 I experienced problems with it on two separate occasions They fixed both problems and even sent a wrecker to my house to take it and fix it My third vehicle a 2014 Chrysler Town and Country Van The key won’t unlock the door the key fob works fine They made me an appointment to bring it in and they will fix it Tonia the sales lady was Awesome She was very polite and helpful Brian in finance helped get me in a nice vehicle I love it Anytime you test drive a vehicle make sure you check everything out and bring any problems to there attention they will take care of it And check the mileage on it I personally would never buy a Ford Been down that road I highly recommend this business See Sales lady Tonia and tell her I recommend you to them They will help you in any way possible