Diamonds in the Rough I wanted to jump on here and give a hugh shout out to a couple of employees. I have definately had my issues with jd byrider in the past, but lately i found 2 diamonds in the rough. Emma in CNAC and Abby in auto repair. These 2 woman are the best in customer service. I recently experenced issues with my car and both these ladies went above and beyond to assist me in getting back on track with my car. Abby also went to great lengths to get my daughters car back on the road. Kudos to these 2 ladies!!!

They approve u online but deny u when… They approve u online but deny u when u go to store.there not up on there words. Bad experience told approved called told them I'd ha e to hire a ride it's hr away oh ur approved get there need cosigner..bs.not good..should be told one phone before driving there to have to pay for rides back.or walk home took hrs to get home.not trusting to get approved and told come in to get turned away..

Where do I start. Where do I start.. well I’ll say this if you have bad credit and are willing to get ripped off in order to have a car that you won’t be able to refinance because you will owe double maybe triple what their POS cars are worth then this is the place for you. They will tell you that they have 3 year or 30,000 mile warranty but when your car breaks down a few minutes after leaving dealership don’t be surprised when nothing is covered or you have to pay up front and wait months possibly even years to get your money back. If you buy from here good luck and I’m sorry. But my advice save your money build your credit until you can buy from a reputable dealership not this whatever you want to call it.

I don't even want to give him one star I don't even want to give him one star, they deserve no Stars the sales team is amazing. The service department sucks they force you to pay for an extended warranty program that they would go their way out of and say that it's not covered under waorange like literally, I have paperwork stating a code that is coming up on my husband's car for a transmission problem and they are claiming. We have to pay for a diagnostic test when I've already paid 3 people for one. And I have the pronounce of it. We got nothing but problems with the service department people lying to us and they sold him a car with the headlights shining on the ground. We want our money back for the extended word. Do we paid for Cos? I've read BB reviews and they're all bad and it all has to do with your janky extended warranty. So I think you need to change it. Cause you're literally about to get sued by me.

I hope this will save someone because I… I hope this will save someone because I didn’t look at the reviews before getting my first car note with by rider. 4 years ago I put $2000 down on a 2010 ford fusion the balance for the note was 12,000 & car note was supposed to be $390 every month and I was told I would be done paying off in less than 2 years …. Here I am 4 years later still owe over $5000 !!!!!! How idk ! 🤷🏾‍♀️ they tell me anything and just took my car because I missed a month of payment due to the car being so old I get things fix every other month. !!!! Tried to return and they said I can indeed return it but will still be responsible for the rest of the payments what a rip off !!!! my car is so old altogether. I’ve already paid a little over $30,000 for this 2010 Ford fusion on top of that when I calculated my monthly payments lol like how ???!!!!!! Plus I’ve spent thousands of dollars because the car was so old and I’ve got multiple things fixed on the car !!! I’m speechless with myself, but it’s definitely a lesson learned. Please do not buy from here or do business !!!!! That should of been my FIRST red flag but I was so young and desperate for a car smh here it is 4 years later I still owe $5,000 + on the car and paid way over what I was told which was supposed to be only 12,000