jorge lopez
PROn several occasions the advance auto… On several occasions the advance auto parts from ponce in obispado street,failed to honor me there special prices and charged me the regular price.Called them and they told me it was my fault because it has happened before.Clearly you cannot trust this company and have to double check your transactions, and be aware in the way they are going to treat you.
William Meadows
GBOrdered parts on August 24 2022 Ordered parts on August 24 2022, was notified by email that package was shipped - two days past, tracking still showed Label Created with no movement. On August 26, 2022 package was shipped from Raleigh NC. 4 day shipment was expected from order date. 2 day delay and tracking showed package to be delivered on August 30, by 7 PM package was NOT received as scheduled. Was called by UPS that package will be delivered today - August 31, 2022 by 8 30 PM will have to see. Store is located 17 miles from my location. Expected delivery from store not NC. Should NOT have taken 7 days for delivery to North Central Florida from Raleigh NC.
JORGE A. DOMINGUEZ
GBMenos cero Menos cero. When I try to replace my battery for warranty. Counter sakes told me series number doesn't match .I'm still having warranty till 9-14-21. I tape my invoice inside battery location inside my acadia location. Now I went to O'reilly to buy another one and making sure all number shows on my invoice. Location Advance auto parts West county road Odessa Texas.
Claudette Norcius
GBThe Advance Auto that is located in… The Advance Auto that is located in Winter Springs. The sales rep that employ there are very unprofessional also dishonest. I’m being treated unfairly because I’m the only one on earth. This world 🌎 is operated by God. I’m being out number because I’m right. I hate the negative treatment that’s ongoing.Also, I conducted my research on their prices . I actually discovered that I was over charge on the transmission fluid… In addition, I was told by the sales rep that the gallon of transmission equal five quarts he lied. Furthermore, I conducted my research actually one gallon equal four quart. Advance Auto is horrible. Further when I walk in the sales rep was making remarks about crying.I don’t cry over nonsense
Anthony Feese
GBAbove and Beyond I came in to Advance Auto Parts on Friday, 1/27/24 with low expectations. Not because I of the company, as I have never shopped there. I was in need of a new battery, and I was just preparing myself for another bad retail experience, either due to a lack of service, a dearth of employees or poor service by someone who couldn't care less about their job. Jeff, the GM, was extremely helpful, (I am not mechanically inclined, ) and in my opinion, he went above and beyond typical customer service to assist me with a battery for my Toyota. He was able to look up the correct battery needed, offer me addtional corrosion protection, which I took, and he even installed the battery for me himself. My faith in good service has been restored. Thank you, Jeff, I will certainly be visiting the Advance Auto Parts at 3103 U.S. Highway 9 in Old Bridge for my future automotive needs. Best, Anthony