Advance Auto Parts

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2.20
Based on 20 Reviews

5

25.00%

4

0.00%

3

5.00%

2

10.00%

1

60.00%
About Advance Auto Parts

Advance Auto Parts is your source for quality auto parts, advice and accessories. View car care tips, shop online for home delivery or pick up in one of our 3400 convenient store locations.

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st Lady part
GB

Bad bad employees Athena you shouldn't have to sleep with. around to get manager position then brag about it. You're ghetto low class unprofessional bad credit straight trash. You're horrible example for the company you slept Anthony from 9567 . smoke weed on breaks. This company needs better management .

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JOE JENKINS
GB

Just Stay away if you order online and… Just Stay away if you order online and need to do a return. They only return to original payment and will not give store credit even when you tell them the card does not exist anymore you bought this on due to being hacked. Now I have 50.00 in limbo somewhere but needed new headlights that were only 6 months old. What a joke!!!!!!!!

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Francisco Fernandez
GB

It’s all about Christian at Inverness store This review is not exactly about the Inverness Florida advance auto parts store but instead about the absolutely outrageously great service, I received from the one single employee by the name of Christian. This kid is going to help turn this store around as it has been pretty crummy for a couple of years since the previous manager by the name of John left this store. This kid was all smiles and yes sir and direct answers and no BS. Helped me order some parts on their website and had them there within a few hours. All correct parts. Unbelievable service. Every employee at this store needs to follow in this young kids footsteps. He has set the bar. If the others don’t step up, this young kid will be their manager very soon and he will clean house. This store needs a deep cleaning! Great job Christian! Now I can start going back to the store to purchase parts as I had been buying them at AutoZone to stay away from the negative atmosphere at the store!

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Ty Sheffield
GB

Earlier today I stopped by my local… Earlier today I stopped by my local Advance Auto in Asheboro, NC store #04430 and purchased 6 qts (5 qts and 1 qt) of Castrol synt motor oil and a Motorcraft FL820s filter. These same items from Walmart cost $19.16 or 37% less. I expected to pay a slightly higher price at Advance Auto but never 37% higher. When I reached out to their customer service I was told Advance Auto will price match but only if you purchase online. I've purchased my last item from Advance Auto hopefully anyone reading this will think twice about purchasing from Advance Auto. Advance Auto is price gouging their customers.

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Douglas Wakil
GB

Lifetime Warranty not honored I bought a steering rack in 2005 with a "Limited Lifetime Replacement" warranty. The rack failed in 2012 and they replaced it. It went bad again last summer and they refused to warranty it. I called the 800 customer service number and was told that the "lifetime warranty" now means they'll make ONE warranty exchange, EVER. That's not the way it was back in 2005. On my last car, the spark plug wires went bad every three years, and they replaced them every three years. I sued them in Small Claims Court and won. I photocopied the judge's decision and the check Advance Auto Parts sent for the full $326.99 plus the $10 court fee, so... don't bother flagging my review as false because I'll upload proof. Conclusion: Go ahead and use Advance Auto Parts if you like, just be aware that their new lifetime warranty only includes ONE exchange ever. PS: The other guys still exchange their lifetime warranty stuff an unlimited number of times, even on brake pads. I'm sorry I can't mention their business' name, because that's considered a "Promo", which is against the rules here, but ask around and you'll learn who they are.

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