All of those stereotypes of crooked… All of those stereotypes of crooked used car salespeople came true! The car seems fine so far. This review is for the Lakewood, Washington dealership where I was misled and lied to repeatedly. I do believe the vehicles are generally well-maintained, but all but one of the several people I had contact with either misled me or outright lied. Of course I don’t know if this is corporate policy, but it’s such a big expense, and very traumatic to find out you were tricked.

We had a wonderful experience We had a wonderful experience! Morgan helped us buy our first car (: She explained everything so well and didn't try to pressure us on any particular car. She helped us with our price range and felt like our friend not a pushy car sales. You can trust Enterprise, they are not like other places ❤ My parents have bought from them 3 separate times and have always been happy! They continue to have repeat customers.

Finance nightmare My car was rear ended and I needed a replacement. I had struck interest in purchasing a replacement car from Enterprise, Seattle, WA. The sales went pretty smoothly, however after that it was stressful. I had stated from the beginning I was waiting for a check from the insurance company to pay the deposit, I was assured that they would put a 10 day hold on my check and not deposit it until I let them know I had the funds in my account. They deposited my check in two days after the sale without my knowledge or my call saying that I had received the insurance check, debiting my bank account 2,000.00. My bank fortunately rejected the check the next day because I didn't have the funds yet, I reached out to my sales person she said sorry and she told the finance department not to cash the check. I was livid my bank resolved it and Enterprise did nothing except resubmit the next day again without me saying I had the funds yet which I didn't (this was day 5) so I was super stressed I had an empty bank account. My bank rejected it again and when I got the funds a couple days later finally with the insurance check I contacted them and they very coldly and somewhat dismissed verbiage said I had to now write another check or use a link with my debit card. I did that and finally it was resolved, however that being said I felt like they didn't have any remorse or responsibility for what they had done, I got an email from finance that they got my funds but when I asked about why they did what they did I got no response. I will not purchase from them again, I work in consumer relations and would never be this dismissive for my actions, mistakes happen but now I have fees I had to pay because of what they did.

Buyer Beware! My wife really felt the sales person at the North Charleston SC dealer was open, honest and totally above board. She was, but what she did not know or disclose was that the BMW 330i we eventually purchased was outfitted with the wrong tires. There is no spare tire with the BMW and the car is orginally produced they come with Run-Flat tires. We were going to take an extended trip and decided to have the BMW inspected by Hilton Head BMW. The only major issue was the tires were not Run-Flat! In contacting the dealer their response was they equip vehicles with flat tire inflators...but we did not have one. We wanted Run-Flat tires installed on our vehicle, but Enterprise said, NO WAY!

DFW brandh-This is the third car I have bought… This is the third car I have bought from Enterprise Car Sales and they keep me coming back. Corey Hall & Matt Michalski at the DFW location were phenomenal to work with on this transaction. They were friendly, professional and expediently took care of the entire process (calling about the car to delivery of the car over an hour away) in less than 3 hours! Hands down, stellar customer service and experience …. Keep it up guys and thank you!