amid COVID19 my dmv closed,cant go in… amid COVID19 my dmv closed,cant go in to remove restriction off my license to get the monitor removed april 10th 2020,talked to regional customer service,didnt help at all...they insisted i have to keep paying for the monitor until further notice not knowing when my dmv will open again.NO SOLUTION or understanding at all if I can keep affording to pay for the monitor another month at all.

Alcohol detection systems worst… Alcohol detection systems has the worst customer service. I was hung up on 15 times today because they want to talk while I’m talking. I pay them for service and they don’t work weekends or bother to call you back when they say they will. I’ve been with them for years and I’ve had enough. I am doing everything and anything to switch companies. My car is stuck because of a device error and they want me to pay to get the car towed 30 minutes to have them put another faulty device in. One lady was helpful and was trying to get me a better Intoxalock device because they own both companies. The lady Cletia never called back and when I called back I got the same 2 mean and unhelpful people that hang up on me even though I’m paying them for a breathalyzer that is not functional and I can’t drive because there customer service is terrible. I have to come up with ideas from there earlier customer service reps that quit . Like a mobile installer, how is it my fault that their device is error coding saying clock set error and now I don’t get to go to work or doctor for a week?

Do not go through ADS Most unreliable device on the market along with the worst customer service. The device throws up error codes nonstop, doesn’t allow for samples to be given after car is turned off (unlike other devices will) and moved me from a location that was in my same town to a service location 1 1/2 hours away and expecting me to drive that far working a full time job. Recently I’ve been sick and requested that they give me an extension due to the fact I can’t drive that far and he proceeded to tell me basically I was SOL and that I’d have to pay for lockout fees and what not. Terrible service, terrible device.

This interlock service wil steal money… This interlock service wil steal money from you bank account if you trust then to do the right thing . You wil always loose. Shut them down and boyclot .

This is the most unreliable device out… This is the most unreliable device out there. I’ve been through 3 in 3 months and they will not let me switch to a different more reliable company or even talk to a supervisor. Do not waste your money!