should read before you want to use this service i have problem with them since my frist put the device in my car i have called them the customer service just try to take the money the only things they worry while i need explanation from someone better then this! they dont respect me because he said everytime i call i never want to make a payment? the pay he mean is the violetion that i need to speak with someone can help me better then told me there nothing to be arguesand told me take make a payment this last time i call i jeed to speak with manager 3 time request and still dont get no answer they never give me a call! i have make my payment every months on time

This the most untrustworthy company out… This the most untrustworthy company out there. I would give it zero stars if possible. You cannot ever reach a human on the phone and the units malfunction and they charge you regardless of whose error it is. They also advertise on their website falsely of the charges you will incur. NEVER use this company. They prey on people who are trying to get through an already difficult time.

amid COVID19 my dmv closed,cant go in… amid COVID19 my dmv closed,cant go in to remove restriction off my license to get the monitor removed april 10th 2020,talked to regional customer service,didnt help at all...they insisted i have to keep paying for the monitor until further notice not knowing when my dmv will open again.NO SOLUTION or understanding at all if I can keep affording to pay for the monitor another month at all.

This is the most unreliable device out… This is the most unreliable device out there. I’ve been through 3 in 3 months and they will not let me switch to a different more reliable company or even talk to a supervisor. Do not waste your money!