Let me respond to response from Action… Let me respond to response from Action Jackson on my review. I called them incompetent- let me amend that. Based upon their response I now label them as untruthful (I hate calling people liars). Here are the facts: Action Jackson NEVER advised me of a control arm issue- NEVER! In fact, I’ve never even heard of that part of an auto until retirement to Atlanta on a harrowing 1500 drive home with front end vibration making me wonder if I would make it! No phone call or voicemail ever from them. And think about this: I have. $100,000 auto and agreed to repairs Action Jackson to the tune of $2400 but wanted to “save money” by foregoing a $500 repair of control arm! Seriously! Bottom line: they were unable to diagnose an obvious problem that any competent repair shop would have discovered immediately. I was specifically told by Action Jackson that new calipers would fix my problem- it did not. I took the car back a week later and said problem still existed. After 2 hours of inspection and testing drive they say “no problem”! So make your own decisions but I’m telling you these guys are not be trusted. Their correct response should have been “you needed calipers and we replaced those”; so sorry that we missed the control arm issue”. Instead they now state they told and advised me of that and that I declined in order to @save money”. That is simply not true: I was not advised of such and I never received a follow up phone call. Again, you have been warned so buyer beware!

Know your limits. Best of intentions but overreached on their capacity. I have a reproduction of a classic, not having the newer technology which can utilize computerized equipment to diagnose issues. They "tried to figure it out" with me bringing the car back 3 times but unsuccessful. Could have saved some credibility and been a trusted resource by recommending a shop which did have the knowledge, capacity and equipment to take care of me. I did find that shop and my car is now running great. If Action Jackson will ask me, I will gladly tell them who that is so they can forward to others in the future. People will really appreciate it.

I can’t even rate this piece of crap I can’t even rate this piece of crap. He knew my son was stranded with a bad alternator and being 1500 miles from home. Charged him almost 1500 dollars to replace it. What a joke. This guy needs to be in jail, not car repair. What a rip off. Do not take your car here unless your just wanting to take it up the rear. Action Jackson is right

I was taken advantage of I was taken advantage of. Last experience I had to return twice because my valve stem was not placed right. This time I reluctantly went to them. Paid for some tires. Found a way cheaper place in Glenwood springs asked for my money back and was told I had to pay a restocking fee 75$ ! It’s Friday morning the tires are not Loaded onto the deliver truck till Monday! The owner refused to refund my money! School is about to start and I could use that extra money for school clothes for my two daughters. I’m a single dad and Money is tight. Dam you action Jackson for not helping the little hard working single dad! Karma will come knocking! I strongly discourage business with Action Jackson…. Very greedy business ethics!!!

******BUYER BEWARE****** ******BUYER BEWARE****** Took my Porsche to them to fix the leveling system. Compressor was bad and they tried to pull a scam putting a used pump in and couldn’t fix it. Took it to Porsche dealer in Denver and they pulled the pump out, put a new one in, and the issue was resolved. Gave me the old pump and showed me the serial number telling me it was an old pump, not new, yet AJ charged me almost $4K for a new pump. Demanded refund and Ross (owner) said no, so now I’m prepared for litigation. With all the bad faith this company continues to demonstrate, there should be a class action suit.