R Silverman
GBPhony as Phony gets This company continually posts phony reviews. All the 5 star reviews are posted by the owner using fictitious names. How does a company have only 1 star and 5 star reviews ? The owner is a flat out crook, always has been. The have no ASE certified mechanics, NONE. Ask any Vail Valley local , and always get a second opinion on anything they tell you. They especially like to prey on women. They tell EVERYONE they need brakes and rotors. Trust the one star reviews ,and check the BBB website. They have a D- rating. You’ve been warned.
Gene Henry
GBLet me respond to response from Action… Let me respond to response from Action Jackson on my review. I called them incompetent- let me amend that. Based upon their response I now label them as untruthful (I hate calling people liars). Here are the facts: Action Jackson NEVER advised me of a control arm issue- NEVER! In fact, I’ve never even heard of that part of an auto until retirement to Atlanta on a harrowing 1500 drive home with front end vibration making me wonder if I would make it! No phone call or voicemail ever from them. And think about this: I have. $100,000 auto and agreed to repairs Action Jackson to the tune of $2400 but wanted to “save money” by foregoing a $500 repair of control arm! Seriously! Bottom line: they were unable to diagnose an obvious problem that any competent repair shop would have discovered immediately. I was specifically told by Action Jackson that new calipers would fix my problem- it did not. I took the car back a week later and said problem still existed. After 2 hours of inspection and testing drive they say “no problem”! So make your own decisions but I’m telling you these guys are not be trusted. Their correct response should have been “you needed calipers and we replaced those”; so sorry that we missed the control arm issue”. Instead they now state they told and advised me of that and that I declined in order to @save money”. That is simply not true: I was not advised of such and I never received a follow up phone call. Again, you have been warned so buyer beware!
John Arnold
GBDo not use these people Do not use these people. They make us issues that do not exist.
Clint Taylor
GBBest Service I've Ever had Best Service I've Ever had, been buying tires for over 45 years! I Definitely recommend Action Jackson for All your car needs!!
Jeremy Beck
GB******BUYER BEWARE****** ******BUYER BEWARE****** Took my Porsche to them to fix the leveling system. Compressor was bad and they tried to pull a scam putting a used pump in and couldn’t fix it. Took it to Porsche dealer in Denver and they pulled the pump out, put a new one in, and the issue was resolved. Gave me the old pump and showed me the serial number telling me it was an old pump, not new, yet AJ charged me almost $4K for a new pump. Demanded refund and Ross (owner) said no, so now I’m prepared for litigation. With all the bad faith this company continues to demonstrate, there should be a class action suit.