didnt receive my refund and item didnt receive my refund and item after a week of purchase i contacted them asking about my item they said its out of stock so i asked to ship a different color but they said that they have logistics limitations for my order and canceled it but still i didnt get my refund

Audew isn't reliable, don't purchase I've had three, two had discharging issues. Lost one of them and the other doesn't hold a charge over 48 hrs. Audew upgraded me to the bigger jump box after alot of complaining. That one work for a bit but now won't charge at all. Contacted Audew about the issue and was told I was just over my warranty. Told that I get that but with the issues I've had with their product they should at least help me out. Basically got told to pound sand. Funny thing is, my wife bought a cheap jump box off Amazon and two years later, it's running strong and have only topped off the charge once. I'd steer clear of Audew based on product life and customer support.

Audew products suck Audew products suck! Zero customer support to honor their 12 month warranty claim on their site. Save your self the headache and money as you won’t be able to reach them… trust me I’ve tried!

They’re a scam They’re a scam, don’t buy. Bought a car charger from that worked only once and never again. Tried contacting through email multiple times to no response. It’s been 3 months of me waiting for a response. There are no instruction or even a mention of return on their website. Don’t buy anything from them ever and save your money

Horrible customer service Horrible customer service, pretending not to find my order , and delaying the time for 12 months warranty to pass … worst thing jump starter was not even working for a week!