Poor after sales service Bought an (relatively) expensive twin barrel foot pump. Appeared a good quality product but after only 2 years it started to leak and let tyres down. Audew did everything they could to not help, had me fetching all kinds of not relevant information (e.g amazon order numbers??) . I just wanted to replace a part, but it was too difficult and they were very awkward and evasive. I sourced my own from another company. Poor customer service and afer sales support.

Audew isn't reliable, don't purchase I've had three, two had discharging issues. Lost one of them and the other doesn't hold a charge over 48 hrs. Audew upgraded me to the bigger jump box after alot of complaining. That one work for a bit but now won't charge at all. Contacted Audew about the issue and was told I was just over my warranty. Told that I get that but with the issues I've had with their product they should at least help me out. Basically got told to pound sand. Funny thing is, my wife bought a cheap jump box off Amazon and two years later, it's running strong and have only topped off the charge once. I'd steer clear of Audew based on product life and customer support.

Horrible customer service Horrible customer service, pretending not to find my order , and delaying the time for 12 months warranty to pass … worst thing jump starter was not even working for a week!

Didn’t last long Didn’t last long. Customer service is a joke. Buy a different brand. They just want you to keep buying new ones.

didnt receive my refund and item didnt receive my refund and item after a week of purchase i contacted them asking about my item they said its out of stock so i asked to ship a different color but they said that they have logistics limitations for my order and canceled it but still i didnt get my refund