Audew Battery Jumper Audew Battery Jumper I received as a gift for Christmas. I finally got to use it today, July 19, 2022. Unfortunately it did not work. It beeps when I plug the jumper cables to the main battery pack. It does not jump a car battery because of this. I tried Customer service to find out why it beeps. I need an order number, which I do not have because it was a gift. Customer service does not have a phone number, so I am unable to talk about my problem. Customer service is the base bone of a company. This company has a lousy CS. I would never recommend this product to anyone because of their CS. meanwhile I had to pay 200$ for a truck to come and jump my car battery.

Horrible customer service Horrible customer service, pretending not to find my order , and delaying the time for 12 months warranty to pass … worst thing jump starter was not even working for a week!

didnt receive my refund and item didnt receive my refund and item after a week of purchase i contacted them asking about my item they said its out of stock so i asked to ship a different color but they said that they have logistics limitations for my order and canceled it but still i didnt get my refund

Didn’t last long Didn’t last long. Customer service is a joke. Buy a different brand. They just want you to keep buying new ones.

Poor after sales service Bought an (relatively) expensive twin barrel foot pump. Appeared a good quality product but after only 2 years it started to leak and let tyres down. Audew did everything they could to not help, had me fetching all kinds of not relevant information (e.g amazon order numbers??) . I just wanted to replace a part, but it was too difficult and they were very awkward and evasive. I sourced my own from another company. Poor customer service and afer sales support.