Dharminder Lilly
GBAudew portable tyre inflator Bought a Audew portable tyre inflator from Amazon, which was used not more than 2-3 times and started giving error and never worked. Contacted company and the initial response was good but in the end I was offered replacement but never received it and now they are not even replying to my emails. DONT BUY THEIR PRODUCT.
Oksana
GBHorrible customer service Horrible customer service, pretending not to find my order , and delaying the time for 12 months warranty to pass … worst thing jump starter was not even working for a week!
Oduu Rome
GBAudew battery jumper Audew battery jumper After hearing NOTHING from Audew about my defective product I finally returned it EVEN THOUGH there are NO instructions on their own website or with the product as to WHERE to send it to. I sent it to the return address on the package I received it from WEEKS AGO and still no reply nor any refund. This company is completely unprofessional and now it looks like a scam. "Get back to you shortly" or whatever" and not even 1 email reply. This company is a scam. Do not purchase anything from this company. At least at Amazon or Costco you can return things with a prompt refund.
Kev
GBPoor after sales service Bought an (relatively) expensive twin barrel foot pump. Appeared a good quality product but after only 2 years it started to leak and let tyres down. Audew did everything they could to not help, had me fetching all kinds of not relevant information (e.g amazon order numbers??) . I just wanted to replace a part, but it was too difficult and they were very awkward and evasive. I sourced my own from another company. Poor customer service and afer sales support.
Wes Kahlandt
GBAudew isn't reliable, don't purchase I've had three, two had discharging issues. Lost one of them and the other doesn't hold a charge over 48 hrs. Audew upgraded me to the bigger jump box after alot of complaining. That one work for a bit but now won't charge at all. Contacted Audew about the issue and was told I was just over my warranty. Told that I get that but with the issues I've had with their product they should at least help me out. Basically got told to pound sand. Funny thing is, my wife bought a cheap jump box off Amazon and two years later, it's running strong and have only topped off the charge once. I'd steer clear of Audew based on product life and customer support.