Audew battery jumper Audew battery jumper After hearing NOTHING from Audew about my defective product I finally returned it EVEN THOUGH there are NO instructions on their own website or with the product as to WHERE to send it to. I sent it to the return address on the package I received it from WEEKS AGO and still no reply nor any refund. This company is completely unprofessional and now it looks like a scam. "Get back to you shortly" or whatever" and not even 1 email reply. This company is a scam. Do not purchase anything from this company. At least at Amazon or Costco you can return things with a prompt refund.

Didn’t last long Didn’t last long. Customer service is a joke. Buy a different brand. They just want you to keep buying new ones.

Audew Battery Jumper Audew Battery Jumper I received as a gift for Christmas. I finally got to use it today, July 19, 2022. Unfortunately it did not work. It beeps when I plug the jumper cables to the main battery pack. It does not jump a car battery because of this. I tried Customer service to find out why it beeps. I need an order number, which I do not have because it was a gift. Customer service does not have a phone number, so I am unable to talk about my problem. Customer service is the base bone of a company. This company has a lousy CS. I would never recommend this product to anyone because of their CS. meanwhile I had to pay 200$ for a truck to come and jump my car battery.

Poor after sales service Bought an (relatively) expensive twin barrel foot pump. Appeared a good quality product but after only 2 years it started to leak and let tyres down. Audew did everything they could to not help, had me fetching all kinds of not relevant information (e.g amazon order numbers??) . I just wanted to replace a part, but it was too difficult and they were very awkward and evasive. I sourced my own from another company. Poor customer service and afer sales support.

Audew portable tyre inflator Bought a Audew portable tyre inflator from Amazon, which was used not more than 2-3 times and started giving error and never worked. Contacted company and the initial response was good but in the end I was offered replacement but never received it and now they are not even replying to my emails. DONT BUY THEIR PRODUCT.