Horrible customer service Horrible customer service, pretending not to find my order , and delaying the time for 12 months warranty to pass … worst thing jump starter was not even working for a week!

Audew battery jumper Audew battery jumper After hearing NOTHING from Audew about my defective product I finally returned it EVEN THOUGH there are NO instructions on their own website or with the product as to WHERE to send it to. I sent it to the return address on the package I received it from WEEKS AGO and still no reply nor any refund. This company is completely unprofessional and now it looks like a scam. "Get back to you shortly" or whatever" and not even 1 email reply. This company is a scam. Do not purchase anything from this company. At least at Amazon or Costco you can return things with a prompt refund.

didnt receive my refund and item didnt receive my refund and item after a week of purchase i contacted them asking about my item they said its out of stock so i asked to ship a different color but they said that they have logistics limitations for my order and canceled it but still i didnt get my refund

They’re a scam They’re a scam, don’t buy. Bought a car charger from that worked only once and never again. Tried contacting through email multiple times to no response. It’s been 3 months of me waiting for a response. There are no instruction or even a mention of return on their website. Don’t buy anything from them ever and save your money

Didn’t last long Didn’t last long. Customer service is a joke. Buy a different brand. They just want you to keep buying new ones.