Audew Battery Jumper Audew Battery Jumper I received as a gift for Christmas. I finally got to use it today, July 19, 2022. Unfortunately it did not work. It beeps when I plug the jumper cables to the main battery pack. It does not jump a car battery because of this. I tried Customer service to find out why it beeps. I need an order number, which I do not have because it was a gift. Customer service does not have a phone number, so I am unable to talk about my problem. Customer service is the base bone of a company. This company has a lousy CS. I would never recommend this product to anyone because of their CS. meanwhile I had to pay 200$ for a truck to come and jump my car battery.

didnt receive my refund and item didnt receive my refund and item after a week of purchase i contacted them asking about my item they said its out of stock so i asked to ship a different color but they said that they have logistics limitations for my order and canceled it but still i didnt get my refund

Audew isn't reliable, don't purchase I've had three, two had discharging issues. Lost one of them and the other doesn't hold a charge over 48 hrs. Audew upgraded me to the bigger jump box after alot of complaining. That one work for a bit but now won't charge at all. Contacted Audew about the issue and was told I was just over my warranty. Told that I get that but with the issues I've had with their product they should at least help me out. Basically got told to pound sand. Funny thing is, my wife bought a cheap jump box off Amazon and two years later, it's running strong and have only topped off the charge once. I'd steer clear of Audew based on product life and customer support.

Audew battery jumper Audew battery jumper After hearing NOTHING from Audew about my defective product I finally returned it EVEN THOUGH there are NO instructions on their own website or with the product as to WHERE to send it to. I sent it to the return address on the package I received it from WEEKS AGO and still no reply nor any refund. This company is completely unprofessional and now it looks like a scam. "Get back to you shortly" or whatever" and not even 1 email reply. This company is a scam. Do not purchase anything from this company. At least at Amazon or Costco you can return things with a prompt refund.

They’re a scam They’re a scam, don’t buy. Bought a car charger from that worked only once and never again. Tried contacting through email multiple times to no response. It’s been 3 months of me waiting for a response. There are no instruction or even a mention of return on their website. Don’t buy anything from them ever and save your money