Margretta Ann
GBAudew Battery Jumper Audew Battery Jumper I received as a gift for Christmas. I finally got to use it today, July 19, 2022. Unfortunately it did not work. It beeps when I plug the jumper cables to the main battery pack. It does not jump a car battery because of this. I tried Customer service to find out why it beeps. I need an order number, which I do not have because it was a gift. Customer service does not have a phone number, so I am unable to talk about my problem. Customer service is the base bone of a company. This company has a lousy CS. I would never recommend this product to anyone because of their CS. meanwhile I had to pay 200$ for a truck to come and jump my car battery.
Mo Mo
GBThey’re a scam They’re a scam, don’t buy. Bought a car charger from that worked only once and never again. Tried contacting through email multiple times to no response. It’s been 3 months of me waiting for a response. There are no instruction or even a mention of return on their website. Don’t buy anything from them ever and save your money
Dharminder Lilly
GBAudew portable tyre inflator Bought a Audew portable tyre inflator from Amazon, which was used not more than 2-3 times and started giving error and never worked. Contacted company and the initial response was good but in the end I was offered replacement but never received it and now they are not even replying to my emails. DONT BUY THEIR PRODUCT.
Wes Kahlandt
GBAudew isn't reliable, don't purchase I've had three, two had discharging issues. Lost one of them and the other doesn't hold a charge over 48 hrs. Audew upgraded me to the bigger jump box after alot of complaining. That one work for a bit but now won't charge at all. Contacted Audew about the issue and was told I was just over my warranty. Told that I get that but with the issues I've had with their product they should at least help me out. Basically got told to pound sand. Funny thing is, my wife bought a cheap jump box off Amazon and two years later, it's running strong and have only topped off the charge once. I'd steer clear of Audew based on product life and customer support.
Kev
GBPoor after sales service Bought an (relatively) expensive twin barrel foot pump. Appeared a good quality product but after only 2 years it started to leak and let tyres down. Audew did everything they could to not help, had me fetching all kinds of not relevant information (e.g amazon order numbers??) . I just wanted to replace a part, but it was too difficult and they were very awkward and evasive. I sourced my own from another company. Poor customer service and afer sales support.