Kelcie Hicks
GBnothing but disappointment My experience with your dealership has been horrible. There were a few decent employees, but mostly, no one is willing to deal with us. Both cars had safety issues and no one is willing to correct them. Now we are stuck with a vehicle that is practically inoperable and we are being told they won't fix it. It hasn't even been 48 hours. Your salesmen have lied to us regarding the vehicles, they have lied about how they are going to fix the problems, and they bounce us around on the phone so much to confuse us. Then when we go in there to talk about the safety issues, your salesman looks at us and says they're really getting sick of this. Well, WE are sick of this. We have small children and wanted a safe reliable vehicle. And for $10,000, on a vehicle that is only worth $6000, I should have a safe, reliable vehicle. I will let everyone I know not to do business with your company. This is the worst experience I've ever had when getting a used car. The Van Buren location is just as bad as the one on Glendale.I have pictures of everything wrong on BOTH cars.
Connie
GBBest Customer Service I originally went just down the road to a more well known dealer but upon arriving the salesman made me feel like I was just another commission check. I went on to the next one and all they did was bash the competition. I went on to Auto Action and they were great. Showed me around the lot and actually explained things to me. The salesman, Jason, always called me by name and was very patient with me. All of the guys are great and I couldn't feel more welcome. They asked me mire than once if I needed anything, a drink, food, or even a comfortable couch when I joked about being tired. I can see myself staying with them and purchasing another vehicle from them down the road.
ZTE
GBBad experience The sales man barely spoke English , I had my car not even a week and had I issues with exposed battery wires and I wasn't explained my full details on my payments
Tonde
GBI would run away I would run away! They seem nice at first, but then they become nasty after asking to fix their lemon cars. They at times are verbally abusive and will lie even to the attorney general office. Please go some where else first. They do not respect customers, especially minority customers.
Jayden
GBEasy approval big selection of cars awesome! I just wanted to say thank you randy at auto action Glendale for going above and beyond. Even though I've had a rocky credit history past you were able to get me a in a great car and it was exactly what I was looking. I would recommend anyone to auto action.