Auto Action

1909 W Van Buren St, 85009, Phoenix, Arizona
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2.45
Based on 20 Reviews

5

30.00%

4

0.00%

3

10.00%

2

5.00%

1

55.00%
About Auto Action

Auto Action- good credit, bad credit, even no credit certified pre owned auto sales and financing serving the greater Phoenix, Mesa, Chandler, Avondale, Goodyear, Surprise, Glendale, Gilbert, Tempe, Buckeye, Apache Junction area. We know that there are literally hundreds of dealerships to choose from when you are looking to purchase your next vehicle. That is why Auto Action prides itself on setting ourselves apart from the rest. Before you even arrive at one of our 6 dealerships we are sending every vehicle from our extensive inventory through our Reconditioning Center for a thorough 100 point inspection. We do this so you can rest assured your purchasing a good vehicle.

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Job Peeler
GB

With little credit/bad credit, I walked away with a decent car. After being referred to Auto Action by a relative, I ended up with a decent car. Although the wait time in the office was really long, it was much worth it. Hopefully I continue to have nice service from them.

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ZTE
GB

Bad experience The sales man barely spoke English , I had my car not even a week and had I issues with exposed battery wires and I wasn't explained my full details on my payments

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Meashe Williams
GB

**BEWARE OF ACTION AUTO** **BEWARE OF ACTION AUTO** I purchased a 2013 Chevy Cruze from Dory after first test driving the vehicle I notice the air wasn’t working I advises Dory of the issue she simply stated to me that it would be an issue their mechanic can easily fix after driving the vehicle less than 2 WEEKS the vehicle began smoking in & outside of the car while on my way to Walmart I then called to speak with Dory but she was never available I told Mickey my issue & she stated their was nothing they can do they are just the “Sales” department I would need to call the customer service line after reaching out to them they stated to call True fix their car shop I did so on Tuesday Nov 3rd the mechanic stated it would take AT LEAST 10 to 15 business days for my vehicle to be diagnosed. With that being said I immediately got the vehicle towed Wednesday Nov. 23rd. Waiting a few business days I called to get an update on my car on Dec 2 and was told to call back next week the vehicle still hasn’t been looked at. I reached back out to them December 6th 22 requesting an update I spoke with Junior who stated my vehicle has only been there since December 1st I advised him it was dropped of Nov 23 per tow & I can provide documentation of that Junior continued to yell over my concerns about need a diagnosis on the vehicle due to need a car he stated I was not the only one waiting on a vehicle & even if it was dropped of they only go by the system which says Dec 1st after going back & forth with him about the vehicle who put the incorrect in she stated it was Tony. I then reached back out to customer service which offered to differ my payments now please know I like to pay my bills in advance so my notes are every two weeks but I pay both for the month just to have a monthly payment so I had already made my first payment for the month of dec which is due Dec 10 from their Timothy the Customer Service Manager stated my payments for dec 24 is differed. That some what help but not really because the vehicle will still have that money due. I asked if they offered Loaner Vehicle that was a no. Now I’m stuck just after a month of financing a car with no vehicle I’m renting vehicles while still having to pay the warranty & insurance on a car I can’t even drive. I have expressed my concerns to some many ppl in sales, customer service, financial dept & even to the car shop and haven’t gotten any real help or even remorse they admit the car shop is backed up which is why it’s taking my vehicle so long to be fixed but that just further proves I’m more than likely not the only one going thru this please don’t finance here they are taking advantage of hard working ppl who don’t have the proper credit scores !

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krysti
GB

good service, good car, would defitinely recommend I have bought 2 cars from auto action now and haven't had any problems with my credit and getting the car I wanted. If I have a service issue I know im covered with their 12 month 15,000 mile warranty which is really nice. They also have a large selection of cars to choose from, I would definitively recommend all my family and friends there.

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larry
GB

Who Cares I ask that question because I wonder. I made a purchase two days ago on Monday, I find it amazing what this vehicle came without. Let's start with a spare tire and the sales person Joey told me three times that he would call me when a GM vehicle with one came in.And of course no jack. Next I discovered that the sound system was does not work, no radio no CD nothing. They talk about a 100 point inspection, right the vehicle went dead the first time I turned it of. Now what type of inspection is done and they miss a bad battery? This people sell these cars for thousands of dollars mine 10,000.00 plus interest is it asking to much for things to work Very disappointed and would not send my enemy to this dealership!

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