
Kelcie Hicks
GBnothing but disappointment My experience with your dealership has been horrible. There were a few decent employees, but mostly, no one is willing to deal with us. Both cars had safety issues and no one is willing to correct them. Now we are stuck with a vehicle that is practically inoperable and we are being told they won't fix it. It hasn't even been 48 hours. Your salesmen have lied to us regarding the vehicles, they have lied about how they are going to fix the problems, and they bounce us around on the phone so much to confuse us. Then when we go in there to talk about the safety issues, your salesman looks at us and says they're really getting sick of this. Well, WE are sick of this. We have small children and wanted a safe reliable vehicle. And for $10,000, on a vehicle that is only worth $6000, I should have a safe, reliable vehicle. I will let everyone I know not to do business with your company. This is the worst experience I've ever had when getting a used car. The Van Buren location is just as bad as the one on Glendale.I have pictures of everything wrong on BOTH cars.

amanda
GBstrongly recommend Avondale Auto Action! My experience from the very second I walked in the door has been phenomenal! Josh was my go- to guy, and he did an awesome job putting me in an amazing,reliable SUV that fits my family size as well as my budget! I highly recommend Avondale Auto Action!

Lupe Martinez
GBMe and my fiancee financed a car from… Me and my fiancee financed a car from auto action. We had our Nissan armada for only a week and now it's in the shop. We're paying a $300 deductible after only having it for 1 week. Not only that our vehicle was accidentally sent to an auction. When I called about picking up my vehicle they said they couldn't find it. I had to wait 2 weeks to get it back. When I got it back it was missing license plate that I already purchased. I was also missing items from my vehicle. When I asked about my missing items they told me it's not the dealership problem it's the tow truck driver. I feel like they treat their customers like 2nd class citizens. They're degrading when I asked to speak with a supervisor they claimed they don't answer to nobody. I had more than a quarter tank got it back below the E. My name is Jessica Cabrera

Corey Bell
GBGreat customer service My experience was great i had Larry helping me through the whole deal I really appreciate the way that they treat you like a human being and not a commission check. The staff was extremely helpful and honest which goes along way with me. Thanks

Connie
GBBest Customer Service I originally went just down the road to a more well known dealer but upon arriving the salesman made me feel like I was just another commission check. I went on to the next one and all they did was bash the competition. I went on to Auto Action and they were great. Showed me around the lot and actually explained things to me. The salesman, Jason, always called me by name and was very patient with me. All of the guys are great and I couldn't feel more welcome. They asked me mire than once if I needed anything, a drink, food, or even a comfortable couch when I joked about being tired. I can see myself staying with them and purchasing another vehicle from them down the road.