Shannon Hayes
GBAuto Action is amazing! I can in and told them what I needed financially, and Vincent and Joel went above and beyond to meet my needs, making this an awesome car buying experience all the way around! Thank you guys, I appreciate your good work!
Barb
GBNIGHTMARE that never ends!!! The salesman was a nightmare! I have bad credit so I put up with more bs and paid too much. Then at the last minute he doubled my down and raised my payments over $100 a month. I refused to sign the contract. They pushed hard. I said I wanted my trades title back since there was no deal. He refused. He finally handed me the cash difference on the down payment. So I signed. If there is any issue the staff is NASTY to you. No matter how you approach them. They talk in circles and demean you. I return the tone and thet can't handle it. It's been a nightmare since the first day! It hasn't stopped being a nightmare. No one will get an actual supervisor to speak with me. Now Karen lied to me. Straight out. She said she spoke to my boss and He confirmed I do not work at my job. That NEVER happened. She yelled at me, said she would just repo my car and hung up. I called my boss who is LIVID! He NEVER said that. He called and got the run around. If he doesn't receive a call back he is informing his lawyer. Such bold, slanderous behavior. I hope I can update that an actual higher up calls and corrects this issue. I'm not counting on it though. Horrible customer service and horrible people so far. **** IT ONLY GETS WORSE!!! I paid it off and they STILL are the worst company to deal with. They REFUSE to s3nd my title and told me to go buy one. I already did when I bought the car!!! They all lie, cheat and have no basic decency. Apparently Alex is the owner, as he stated he has no boss. Which is completely untrue! YOU CANNOT RUN FAST ENOUGH AWAY FROM THIS COMPANY!!! Go to LITERALLY any other dealership and you'll be off to a much better future.
ZTE
GBBad experience The sales man barely spoke English , I had my car not even a week and had I issues with exposed battery wires and I wasn't explained my full details on my payments
Tonde
GBI would run away I would run away! They seem nice at first, but then they become nasty after asking to fix their lemon cars. They at times are verbally abusive and will lie even to the attorney general office. Please go some where else first. They do not respect customers, especially minority customers.
terae swain
GBAuto action is a thief When I first got my car Dori put it under her friend address just to get us in it because she wanted that 1400$ we had.We never got our tags they took money from my car note to pay for tags without our permission and never told us.Then my husband broke his hand in 3 places and we called to get them to work with us until he went back to work and they never did but snatched the car from my job right after I went off break and tried to knock off two payments because they messed up big time nooo I got someone else that will handle them my lawyer