CON ARTISTS This company says the cars a trustworthy and reliable and they put on a friendly smile making you feel that you are in good hands and they are your friend until you sign 400 pages of contracts locking yourself into a legally binding car that will work for a month or so until something inevitably goes wrong you take it to their shop a few times unaware that the car will be useless before you finish paying it off and have to get another car from CON ARTIST car lots Auto Action is no different from Cactus Jack and all of the other legal criminal enterprises take the bus you will save money and hair from stress

Best Customer Service I originally went just down the road to a more well known dealer but upon arriving the salesman made me feel like I was just another commission check. I went on to the next one and all they did was bash the competition. I went on to Auto Action and they were great. Showed me around the lot and actually explained things to me. The salesman, Jason, always called me by name and was very patient with me. All of the guys are great and I couldn't feel more welcome. They asked me mire than once if I needed anything, a drink, food, or even a comfortable couch when I joked about being tired. I can see myself staying with them and purchasing another vehicle from them down the road.

car buying exp Everything whent great untill financing it took over a hr to get them to button up everything it would be nice if the whole process was a little faster. the staff who helped us was great would defently recomend them as long as you have alot of time

**BEWARE OF ACTION AUTO** **BEWARE OF ACTION AUTO** I purchased a 2013 Chevy Cruze from Dory after first test driving the vehicle I notice the air wasn’t working I advises Dory of the issue she simply stated to me that it would be an issue their mechanic can easily fix after driving the vehicle less than 2 WEEKS the vehicle began smoking in & outside of the car while on my way to Walmart I then called to speak with Dory but she was never available I told Mickey my issue & she stated their was nothing they can do they are just the “Sales” department I would need to call the customer service line after reaching out to them they stated to call True fix their car shop I did so on Tuesday Nov 3rd the mechanic stated it would take AT LEAST 10 to 15 business days for my vehicle to be diagnosed. With that being said I immediately got the vehicle towed Wednesday Nov. 23rd. Waiting a few business days I called to get an update on my car on Dec 2 and was told to call back next week the vehicle still hasn’t been looked at. I reached back out to them December 6th 22 requesting an update I spoke with Junior who stated my vehicle has only been there since December 1st I advised him it was dropped of Nov 23 per tow & I can provide documentation of that Junior continued to yell over my concerns about need a diagnosis on the vehicle due to need a car he stated I was not the only one waiting on a vehicle & even if it was dropped of they only go by the system which says Dec 1st after going back & forth with him about the vehicle who put the incorrect in she stated it was Tony. I then reached back out to customer service which offered to differ my payments now please know I like to pay my bills in advance so my notes are every two weeks but I pay both for the month just to have a monthly payment so I had already made my first payment for the month of dec which is due Dec 10 from their Timothy the Customer Service Manager stated my payments for dec 24 is differed. That some what help but not really because the vehicle will still have that money due. I asked if they offered Loaner Vehicle that was a no. Now I’m stuck just after a month of financing a car with no vehicle I’m renting vehicles while still having to pay the warranty & insurance on a car I can’t even drive. I have expressed my concerns to some many ppl in sales, customer service, financial dept & even to the car shop and haven’t gotten any real help or even remorse they admit the car shop is backed up which is why it’s taking my vehicle so long to be fixed but that just further proves I’m more than likely not the only one going thru this please don’t finance here they are taking advantage of hard working ppl who don’t have the proper credit scores !

Car not worth the price I bought a 2005 Dodge Durango pay 400 per month. Come to find out that the Durango I bought is a 2004 from what the VIN says. It also has a CD player that does not work. Air comes in from the right passenger door. The sunroof leaks. The tires were horrible and they only replaced the 2 front tires with 2 used tires that weren't even that good. It was so dirty when we bought it. There are scratches and dents over the entire thing. The speedometer does not work right. They wouldn't even provide a car fax. I don't feel safe in this car at all especially with my kids. The only positive is that my husband had lost his job and we had fallen behind in payments and they did work with us to help get us back on track. I guess I just have to deal with it since I don't have the best of credit, but my mom and dad were in the same boat and bought a car from Quik Auto and they got an awesome deal, very good payment and the car they bought it reliable and a lot nicer. Just really check out what you are buying and shop around. This was the first place that approved us and we rushed into it because we really needed a vehicle that would fit my entire family and this was the only thing that worked. I just really regret that we were not able to take the time to find a better vehicle.