larry
GBWho Cares I ask that question because I wonder. I made a purchase two days ago on Monday, I find it amazing what this vehicle came without. Let's start with a spare tire and the sales person Joey told me three times that he would call me when a GM vehicle with one came in.And of course no jack. Next I discovered that the sound system was does not work, no radio no CD nothing. They talk about a 100 point inspection, right the vehicle went dead the first time I turned it of. Now what type of inspection is done and they miss a bad battery? This people sell these cars for thousands of dollars mine 10,000.00 plus interest is it asking to much for things to work Very disappointed and would not send my enemy to this dealership!
Kelcie Hicks
GBnothing but disappointment My experience with your dealership has been horrible. There were a few decent employees, but mostly, no one is willing to deal with us. Both cars had safety issues and no one is willing to correct them. Now we are stuck with a vehicle that is practically inoperable and we are being told they won't fix it. It hasn't even been 48 hours. Your salesmen have lied to us regarding the vehicles, they have lied about how they are going to fix the problems, and they bounce us around on the phone so much to confuse us. Then when we go in there to talk about the safety issues, your salesman looks at us and says they're really getting sick of this. Well, WE are sick of this. We have small children and wanted a safe reliable vehicle. And for $10,000, on a vehicle that is only worth $6000, I should have a safe, reliable vehicle. I will let everyone I know not to do business with your company. This is the worst experience I've ever had when getting a used car. The Van Buren location is just as bad as the one on Glendale.I have pictures of everything wrong on BOTH cars.
Jayden
GBEasy approval big selection of cars awesome! I just wanted to say thank you randy at auto action Glendale for going above and beyond. Even though I've had a rocky credit history past you were able to get me a in a great car and it was exactly what I was looking. I would recommend anyone to auto action.
Tonde
GBI would run away I would run away! They seem nice at first, but then they become nasty after asking to fix their lemon cars. They at times are verbally abusive and will lie even to the attorney general office. Please go some where else first. They do not respect customers, especially minority customers.
Lupe Martinez
GBMe and my fiancee financed a car from… Me and my fiancee financed a car from auto action. We had our Nissan armada for only a week and now it's in the shop. We're paying a $300 deductible after only having it for 1 week. Not only that our vehicle was accidentally sent to an auction. When I called about picking up my vehicle they said they couldn't find it. I had to wait 2 weeks to get it back. When I got it back it was missing license plate that I already purchased. I was also missing items from my vehicle. When I asked about my missing items they told me it's not the dealership problem it's the tow truck driver. I feel like they treat their customers like 2nd class citizens. They're degrading when I asked to speak with a supervisor they claimed they don't answer to nobody. I had more than a quarter tank got it back below the E. My name is Jessica Cabrera