Auto Action is amazing! I can in and told them what I needed financially, and Vincent and Joel went above and beyond to meet my needs, making this an awesome car buying experience all the way around! Thank you guys, I appreciate your good work!

Me and my fiancee financed a car from… Me and my fiancee financed a car from auto action. We had our Nissan armada for only a week and now it's in the shop. We're paying a $300 deductible after only having it for 1 week. Not only that our vehicle was accidentally sent to an auction. When I called about picking up my vehicle they said they couldn't find it. I had to wait 2 weeks to get it back. When I got it back it was missing license plate that I already purchased. I was also missing items from my vehicle. When I asked about my missing items they told me it's not the dealership problem it's the tow truck driver. I feel like they treat their customers like 2nd class citizens. They're degrading when I asked to speak with a supervisor they claimed they don't answer to nobody. I had more than a quarter tank got it back below the E. My name is Jessica Cabrera

Car not worth the price I bought a 2005 Dodge Durango pay 400 per month. Come to find out that the Durango I bought is a 2004 from what the VIN says. It also has a CD player that does not work. Air comes in from the right passenger door. The sunroof leaks. The tires were horrible and they only replaced the 2 front tires with 2 used tires that weren't even that good. It was so dirty when we bought it. There are scratches and dents over the entire thing. The speedometer does not work right. They wouldn't even provide a car fax. I don't feel safe in this car at all especially with my kids. The only positive is that my husband had lost his job and we had fallen behind in payments and they did work with us to help get us back on track. I guess I just have to deal with it since I don't have the best of credit, but my mom and dad were in the same boat and bought a car from Quik Auto and they got an awesome deal, very good payment and the car they bought it reliable and a lot nicer. Just really check out what you are buying and shop around. This was the first place that approved us and we rushed into it because we really needed a vehicle that would fit my entire family and this was the only thing that worked. I just really regret that we were not able to take the time to find a better vehicle.

NIGHTMARE that never ends!!! The salesman was a nightmare! I have bad credit so I put up with more bs and paid too much. Then at the last minute he doubled my down and raised my payments over $100 a month. I refused to sign the contract. They pushed hard. I said I wanted my trades title back since there was no deal. He refused. He finally handed me the cash difference on the down payment. So I signed. If there is any issue the staff is NASTY to you. No matter how you approach them. They talk in circles and demean you. I return the tone and thet can't handle it. It's been a nightmare since the first day! It hasn't stopped being a nightmare. No one will get an actual supervisor to speak with me. Now Karen lied to me. Straight out. She said she spoke to my boss and He confirmed I do not work at my job. That NEVER happened. She yelled at me, said she would just repo my car and hung up. I called my boss who is LIVID! He NEVER said that. He called and got the run around. If he doesn't receive a call back he is informing his lawyer. Such bold, slanderous behavior. I hope I can update that an actual higher up calls and corrects this issue. I'm not counting on it though. Horrible customer service and horrible people so far. **** IT ONLY GETS WORSE!!! I paid it off and they STILL are the worst company to deal with. They REFUSE to s3nd my title and told me to go buy one. I already did when I bought the car!!! They all lie, cheat and have no basic decency. Apparently Alex is the owner, as he stated he has no boss. Which is completely untrue! YOU CANNOT RUN FAST ENOUGH AWAY FROM THIS COMPANY!!! Go to LITERALLY any other dealership and you'll be off to a much better future.

Auto action is a thief When I first got my car Dori put it under her friend address just to get us in it because she wanted that 1400$ we had.We never got our tags they took money from my car note to pay for tags without our permission and never told us.Then my husband broke his hand in 3 places and we called to get them to work with us until he went back to work and they never did but snatched the car from my job right after I went off break and tried to knock off two payments because they messed up big time nooo I got someone else that will handle them my lawyer