Customer service non existent watch out Customer service non existent I guess they make enough doe they don't give a chit! Canceledan order and switch amps was told expect refund 2 to 3 biz days. Fair enough. It now been 10 they don't answer the phone when they do they say we tried to refund your card wont except it. Excuse me that's complete bull. So contested the charge with my credit card. Sure hope their equipment is better than their service. I'm having my doughts now

I did leave a good review that was a mistake I did leave a good review and then my friend showed me his 1/0 gage wire. Mine is mostly rubber and I paid for ofc tend. his is way bigger actual ofc wire🤔 It's sickening spending the money and thinking I got good high put wire... They let me down i wish it would let me post a pic of the difference

Bad customer service.One star for great products but… One star for great products but terrible customer service. Canceled an order took an act of God to get a refund.

Cerwin Vegas CUPRO5k Amp Hello My name Timothy Walker from Atl ga.I order a Cerwin Vegas CUPRO5k Amp..on Feb 15.-2023.it Came today Early this morning.I wasn't expecting to come this early but I'm so happy can't wait to hook it up.Thanks Jacob and Jonathan price for my order I will be ordering more from your company..Also The tracking your package was on point.😊

I bought everything to out to a system… I bought everything to out to a system together in my truck got everything in time just when i was about to keep the original factory speakers of my truck, my music shop owner advise to purchase this Avatar MBR-65 /6.5 mid range speakers for better sound. I purchased then before installing the system in my truck on June ,21st 2021 i started to continue to check my package through UPS with their tracking number and they kept saying to check tomorrow for Updates on the tracking.so I’ve waited until today June, 29th 2021 no updates package still not receive i tried calling no luck i decided to sent them messages through a portal and they responded saying that they notified me of the June 22, 2021 that those speakers were discontinued i argue that i have not receive any emails what so ever and that i keep a close monitoring on my emails since i just retired From the Army we do most of business paper work wise through emails. This lady name BRANDICE WAS VERY RUDE!!! I offer to pick up some other speaker for a difference in hopes that they help me with the cost since I've been waiting for this discontinued speakers. The entire time she was messaging me back and forth not wanting to hear me out saying that they notified me accusing me lime i was lying, so i decide to call them which i did gave them a call some other lady answer was very nice stated that they will provide me with a tracking number for a new order i wanted in a matter of a few days at no cost or anything. I hung up and this Brandice call me back been very abusive saying THAT THEY WILL NOT COVER ANY LOSSES because this was not their fault that i have to pay a $100 dollars plus tax difference , because the lady that i spoke to before is new and is training and this is her fault she didn't inform me. She was the entire time been very rude about additional charges. i just spent sadly a great amount of money with this shop! If i only new that they were not professional to their customers and or polite or had customer service skills i would have taken my business some where else with CT SOUNDS, ALPHARDAUDIO ETCC. This BRANDICE said she was the manager when i ask for one and refuse to further assist me so i ask for a refund she did not care or was concern at all she just want it her money!!!!