Worst customer service. First, in 2020 I bought two amps.with extra warranties for 2 years, on 2021 they get smoked, so I asked Wolfram to send me the RMA # to send them for fix. (to: The Amp Lab, in Fairfield, Maine.) I paid the shipping, and finally they fixed. Last year I bought another one, but Last February 2022 one of those they have fixed it smoked again. 45 days ago I have been tried to contact Wolfram by e-mail, on Facebook, by phone, but the 2 phone numbers I have are disconnected, gues maybe they went out of business, if so I'm pretty sure Down4Sound and JP know Wolfram is out of business, wouldn't be better if they tell us the truth, what is going on, be honest with the customers, unexpected things happen but not "beat around the bush" Also I messaged JP on Instagram, (he never answer me back) sent a message to: Down4Sound page too, called Down4sound like 3 times, to get support from them and they just told me: they are so busy, "you need to be patient" I contacted: Colin Buckeye (used to be like a Wolfram Key principal, but he's no more working there) through a message and he gave me the name of Tim and his phone # so until the 2nd time I called him he call me back and gave me the RMA link, and still waiting for Wolfram response, I'm pretty sure I won't ever gonna receive it. Don't waste your money and your time in here, look for a well established company, like: Sonic Electronix, Online Car Stereo, Crutchfield, etc.

I did leave a good review that was a mistake I did leave a good review and then my friend showed me his 1/0 gage wire. Mine is mostly rubber and I paid for ofc tend. his is way bigger actual ofc wire🤔 It's sickening spending the money and thinking I got good high put wire... They let me down i wish it would let me post a pic of the difference

This company sales faulty equipment This company sales faulty equipment. I ordered a amp for my son for Christmas and it didn't work. We contacted customer support and got the run around. We didn't ask for a refund we asked for a replacement and was told that we have to send it to the company that made the amp. In other words they don't care about customer satisfaction it's not their problem.

DOWN4SOUND SUCKS DOWN4SOUND SUCKS I can’t win with Down4SoundShop. 2nd time this happens. Ordered a week ago and didn’t hear back. After 5 days, I asked for an update. Was told my order would ship out Friday at the latest. Received a shipping notification with tracking number so I get excited! This morning I get the email that the products I ordered are no longer in stock, but they show in stock on the website… a whole week to tell me my order isn’t going to be available is crazy… I may not be spending hundreds of thousands, and they’ll probably never miss me, but D4S been nothing but disappointing.

I have only Ordered a couple of things… I have only Ordered a couple of things from down for sound one was A JP23 amplifier and it is awesome but their customer service stinks when you ask them a question they never answer correctly they beat around the Bush or they don't know they have no Tech Support, just some girls that answer your emails but don't even give the correct information. I recently placed an order and it's been 5 days and it still hasn't shipped for some simple fuse holders but they tell me holidays and weekends slow things down, well I placed my order Sunday, Monday was labor day, here it is Friday, still hasn't shipped. I recently asked them some questions about purchasing 2 agm batteries, but they were not answered correctly so I'm just gonna start shopping somewhere else crutchfield, etc.