DOWN4SOUND SUCKS DOWN4SOUND SUCKS I can’t win with Down4SoundShop. 2nd time this happens. Ordered a week ago and didn’t hear back. After 5 days, I asked for an update. Was told my order would ship out Friday at the latest. Received a shipping notification with tracking number so I get excited! This morning I get the email that the products I ordered are no longer in stock, but they show in stock on the website… a whole week to tell me my order isn’t going to be available is crazy… I may not be spending hundreds of thousands, and they’ll probably never miss me, but D4S been nothing but disappointing.

Do not buy any mechman alternators from… Do not buy any mechman alternators from them. They have no warranty coverage other than they might fix them but no money back . Avoid Nicholas Medina ...horrible customer service

Customer service non existent watch out Customer service non existent I guess they make enough doe they don't give a chit! Canceledan order and switch amps was told expect refund 2 to 3 biz days. Fair enough. It now been 10 they don't answer the phone when they do they say we tried to refund your card wont except it. Excuse me that's complete bull. So contested the charge with my credit card. Sure hope their equipment is better than their service. I'm having my doughts now

terrible customer service / slow shipping I bought a sub woofer with built in amp. It took over 3 weeks to get the unit. By then I already bought a better unit from "Crushfield" and had it installed,. They take forever to send the unit. Very slow shipping and order fulfillment. I never opened the box and wanted to return the unit. They took 2 weeks to finally agree to take the unit back. I still have not received my refund. I am calling my credit card company to do a charge back.. they suck use Crushfield.

Trash Customer Service Purchased a couple of 12s from them, both were damaged. Made me pay shipping to get them fixed, and also made me pay the restocking fee even though I reached out the same day I received them. Customer service sucks, and if you receive a damaged item, it’s not their problem, and don’t expect to get your money back.