Customer service non existent watch out Customer service non existent I guess they make enough doe they don't give a chit! Canceledan order and switch amps was told expect refund 2 to 3 biz days. Fair enough. It now been 10 they don't answer the phone when they do they say we tried to refund your card wont except it. Excuse me that's complete bull. So contested the charge with my credit card. Sure hope their equipment is better than their service. I'm having my doughts now

Cerwin Vegas CUPRO5k Amp Hello My name Timothy Walker from Atl ga.I order a Cerwin Vegas CUPRO5k Amp..on Feb 15.-2023.it Came today Early this morning.I wasn't expecting to come this early but I'm so happy can't wait to hook it up.Thanks Jacob and Jonathan price for my order I will be ordering more from your company..Also The tracking your package was on point.😊

This company sales faulty equipment This company sales faulty equipment. I ordered a amp for my son for Christmas and it didn't work. We contacted customer support and got the run around. We didn't ask for a refund we asked for a replacement and was told that we have to send it to the company that made the amp. In other words they don't care about customer satisfaction it's not their problem.

DOWN4SOUND SUCKS DOWN4SOUND SUCKS I can’t win with Down4SoundShop. 2nd time this happens. Ordered a week ago and didn’t hear back. After 5 days, I asked for an update. Was told my order would ship out Friday at the latest. Received a shipping notification with tracking number so I get excited! This morning I get the email that the products I ordered are no longer in stock, but they show in stock on the website… a whole week to tell me my order isn’t going to be available is crazy… I may not be spending hundreds of thousands, and they’ll probably never miss me, but D4S been nothing but disappointing.

Trash Customer Service Purchased a couple of 12s from them, both were damaged. Made me pay shipping to get them fixed, and also made me pay the restocking fee even though I reached out the same day I received them. Customer service sucks, and if you receive a damaged item, it’s not their problem, and don’t expect to get your money back.